The Quality Manager ensures the delivery of quality KPIs, monitors the quality team's activities, provides insights based on audits, and manages improvement initiatives. Responsibilities include developing quality control processes, coaching team members, collaborating with stakeholders, and leading quality improvement projects to achieve operational excellence.

The Intern at TaskUs will engage in various responsibilities related to outsourced digital services and customer experience for technology companies, contributing to the company's People First culture and learning about operational processes within a business context.

TaskUs is offering internships for students to gain practical experience in a dynamic, innovative work environment. Interns will receive mentorship from industry experts and opportunities for professional growth. Candidates should be proactive and eager to learn, with varying options for work modalities.

As an FP&A Enabler, you'll analyze trends, perform variance analysis, and provide recommendations to improve profitability. You'll partner with operations and management, develop financial models, and report on financial performance while driving process improvements.

The Change Management Manager at TaskUs is responsible for implementing operational changes effectively, monitoring their impact, and ensuring client satisfaction. This role involves managing updates, testing new processes, and analyzing data for performance improvements. Excellent communication and problem-solving skills are essential, along with a strong focus on accuracy and detail.

The Team Leader at TaskUs will oversee and manage teams to ensure exceptional customer experience and operational efficiency. They will promote a team-oriented culture, focus on employee well-being, and support professional growth within the organization.

The Quality Analyst is responsible for ensuring that the quality of the outsourced services meets the standards set by TaskUs and clients. This includes analyzing performance metrics, testing processes, and delivering feedback for improvements to enhance customer experience.

The Director of Operations at TaskUs is responsible for overseeing multiple operations campaigns, ensuring client satisfaction, managing staffing and providing training, developing goals for teams, and maintaining compliance with company policies. This role involves regular communication with management and guiding operations managers to meet objectives.

The Commercial Bid Manager will create and manage all client-facing content, ensuring it meets the needs of prospective clients. Responsibilities include project management, coordinating with various teams, and maintaining internal content databases while fostering stakeholder relationships and innovating project outputs.

Interns at TaskUs will be part of a People First culture aimed at expanding customer experience and outsourced digital services for technology clients. They will gain hands-on experience in various departments, helping to promote values of inclusivity and professional growth.

As a Senior Operations Manager, you will oversee daily operations, manage performance and billing, conduct coaching with team members, and meet with senior management and clients to drive business growth and maintain KPIs.

The Operations Manager at TaskUs will oversee digital services and customer experience for technology companies, ensuring efficient operations and supporting growth. This role emphasizes a People First culture, promoting employee well-being and professional growth.

As a Technical Recruiter at TaskUs, you will lead the identification and attraction of IT and digital talents through end-to-end talent delivery, including sourcing, interviewing, and onboarding. You'll partner with hiring leaders to manage their needs, maintain candidate relationships, and contribute to filling positions efficiently, all while focusing on candidate experience.

As a Quality Supervisor at TaskUs, you will mentor and support Quality Analysts, ensure compliance with processes, implement escalation procedures, lead a high-performing team, establish goals, and identify insights to shape strategies.

As a Finance Analyst at TaskUs, you will manage revenue recording and reconciliation, prepare management reports, conduct financial analyses, monitor compliance for close activities, and collaborate with department leaders on budgeting and forecasting while maintaining internal controls.

The Senior Director of Client Services will manage Client Service Managers and Directors, ensuring effective communication with clients and driving operational growth. Responsibilities include conducting business reviews, managing client accounts, achieving revenue goals, and strategizing for growth. A strong focus on team management and customer satisfaction is essential.

The IT Supervisor at TaskUs will oversee IT support operations, manage a desktop support team, provide technical guidance, ensure excellent customer service, and coordinate with internal departments to resolve IT issues. They will also conduct performance reviews and work on implementing solutions to improve IT systems.

The Operations Manager at TaskUs will lead their department by focusing on client satisfaction and ensuring that KPIs are met. Key responsibilities include coordinating with team leaders, solving operational challenges, mentoring employees, and devising effective plans for performance improvement. Strong communication, multitasking, and analytical skills are essential for success in this role.

As a Finance Analyst, you will record and reconcile revenue, assist with audit requests, conduct financial analysis, prepare reports, guide department leaders in budget preparation, and collaborate with global finance teams for process improvement and cost optimization.

As an IT Helpdesk staff, you will provide 24/7 first-level support via phone, email, chat, and tickets for IT issues, ensuring high customer satisfaction. You will document processes, manage communications with users, and escalate unresolved issues, all while adhering to company standards and SLAs.