About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
What does a Change Management Manager really do? Think of yourself as a gatekeeper and a champion for change making sure all operational adjustments are understood, implemented, monitored, and reported back to clients. We’re always after top-notch talent and not just anyone is qualified for the role. Now, we need your full concentration because it’s time to imagine what it’s like being a Change Management Manager.
Imagine yourself going to work with one thing on your mind: you will exemplify continuous self-improvement and enforce changes designed to improve your program’s performance and increase client satisfaction. You will tag tree and queue changes, manage tool updates, test and pilot new processes and systems, and consolidate data and information to analyze its impact. You will be in charge of coordinating the changes internally and reporting the progress of the updates back to clients.
Do you have what it takes to be a Change Management Manager?
Requirements:
Definitely someone with at least 2-years of experience in operations, project management, and/or account management roles. Have a Bachelor’s degree. Experience in the BPO sphere? Great! Have something equivalent to these in life experience? That’s okay, too! Any international vendor management experience? Another plus!
We’re also looking for someone with excellent written and oral communication skills. Has both strong problem-solving skills and excellent attention to detail, with a commitment to both accuracy and quality; experience in optimizing processes and increasing efficiency. Someone interested in how new technologies and businesses are changing the face of work.
But most of all, someone who is willing to learn how we do things in TaskUs.
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
Top Skills
What We Do
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.
