Search the 18 jobs at Superloop

The Business Development Manager at Superloop is responsible for creating and expanding customer relationships, driving new business opportunities, analyzing market intelligence, providing sales reports, and coordinating internal teams to achieve business goals.

The Senior Network Engineer at Superloop ensures optimal network performance and availability by designing, implementing, and maintaining the global network infrastructure, troubleshooting faults, mentoring junior staff, and managing documentation while adhering to security standards and company policies.

As a Database Administrator at Superloop, you will manage and optimize database environments, focus on database design, implementation, maintenance, and data integration to ensure efficient business applications. Your role involves overseeing physical database setup, maintaining performance, planning upgrades, and forecasting database growth needs.

The Network DevOps Engineer will design, develop, and deliver operational support solutions, collect and analyze network data, maintain documentation, and manage relationships with internal teams and vendors to ensure network performance and operational continuity.

The DevOps Engineer will focus on hands-on automation tasks and enhancing integration between developers and IT ops. Key responsibilities include improving infrastructure management, collaborating with engineers on build/release engineering, and utilizing various cloud and CI/CD tools.

As a Database Administrator, you'll manage and optimize database environments, focusing on database design, implementation, maintenance, and data integration. Responsibilities include overseeing database setup, ensuring optimal performance through indexing strategies, executing upgrades with minimal downtime, and monitoring database health and capacity.

The People & Culture Business Partner drives HR strategies by advising business leaders on employee relations, performance management, recruitment, and general HR matters. They lead HR projects and ensure compliance with legislation and policies, focusing on Remuneration and Benefits while building HR capabilities.

The Accounts Payable Officer ensures accurate processing of invoices and expenses, administers credit card expenses, processes supplier and staff payments, and performs general accounting duties. Building relationships with vendors and clients is also key, alongside identifying opportunities for continuous improvement.

The Business Development Executive will manage the sales process by sourcing leads, qualifying opportunities, and closing sales. The role involves promoting telecommunications services in the Australian market and requires strong communication and sales skills to meet revenue targets.

As a Senior Network Engineer at Superloop, you will design and implement network infrastructure, monitor performance, troubleshoot faults, manage network documentation, and mentor junior team members while ensuring adherence to security standards.

The Carrier Systems Engineer at Superloop is responsible for building and maintaining the telecommunications infrastructure, focusing on Linux system administration, database management, scripting and automation, and ensuring security and compliance. This role supports the company's capability to deliver reliable network services to customers.

The Voice and Culture Trainer is responsible for training customer service representatives in Australian accents, communication skills, and cultural nuances. The role involves conducting assessments, delivering training, providing individualized coaching, developing training materials, and collaborating with HR and management to enhance the training programs.

The Business and Wholesale NOC Engineer provides technical support for Business and Wholesale connectivity products. Responsibilities include troubleshooting technical queries, managing incidents, maintaining documentation, and monitoring network performance to ensure service uptime and efficiency.

The Facilities Executive supports the Facilities Manager in maintaining office operations, ensuring safety and compliance, managing vendor contracts, and coordinating repairs and maintenance for a well-maintained work environment.

The Level 2 VoIP Engineer role involves escalating and resolving complex VoIP issues, managing service provisioning, handling customer communications, overseeing LNP orders, and documenting incident management processes. The engineer will also address migration projects to enhance services, test product features, and provide technical support for VoIP customers.

As a Workforce Management Scheduler, you will optimize agent schedules in a call center, aligning them with call volumes and workload. Responsibilities include managing schedules, analyzing data for trends, ensuring compliance with management policies, and collaborating with team leaders to enhance efficiency and meet operational goals.

The Workforce Management Real-Time Analyst optimizes agent scheduling and performance in a call center by monitoring metrics, addressing deviations from forecasts, and making real-time staffing adjustments. They analyze performance, ensure compliance with policies, and communicate effectively with team leaders to enhance operational efficiency.

The Executive Billing & AR is responsible for addressing customer billing inquiries, processing payments, updating account information, and ensuring compliance with regulations. They will communicate with customers regarding billing, maintain accurate records, and collaborate with other departments to improve customer experience.