Database Administrator (Sydney/ Brisbane)

Company Description

Having recently achieved a huge milestone in joining the ASX 300 Index, Superloop’s journey is only getting started. This could not have been achieved without the hard work and dedication of our people. 

Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses, by enabling challenger retail brands (including our own Superloop and Exetel brands) to take a larger share of the market, leveraging Superloop’s Infrastructure-on-Demand platform. 

Superloop operates in three segments of the market: consumer connectivity, business network and security solutions, and wholesale connectivity, all which leverage Superloop’s investments in physical infrastructure assets including fibre, subsea cables and fixed wireless, as well as Superloop’s software platforms. Hundreds of thousands of homes and businesses rely on Superloop and Exetel everyday for their connectivity needs. 

Visit www.superloop.com to learn more.

Job Description

Unleash possibilities…with our Product & Commercial Team. 

The commercial team develop and implement tools, systems, and processes to drive long-lasting business value and performance for Superloop. There are five key pillars to the commercial team including: architecture; system development; data and analytics; strategy; transformation; PMO. If you have a passion for making significant change and solving complex challenges in the telecommunications industry, come join our team at Superloop.

Start with the Customer…this is where your contribution goes. 

As a Database Administrator, you will engage directly with various teams to manage and optimise our database environments. You will play a critical role in database design, implementation, maintenance, and data integration processes to ensure our business applications run smoothly, securely, and efficiently.

• Overseeing the design and setup of physical databases to meet our business requirements.

• Ensuring optimal index and partition strategies for enhanced performance.

• Planning and executing database version upgrades and patching with minimal downtime.

• Monitoring database environments to pre-emptively identify potential issues and initiate corrective measures.

• Using performance monitoring tools to analyse and optimise queries and indexing.

• Conducting regular capacity analysis and forecasting to manage growth and resource requirements effectively.

• Ensuring accurate and timely synchronisation of data between source systems and target databases or SaaS platforms. 

Qualifications

What you will need to succeed in this role 

This role will need a hands-on approach, a keen eye for detail, strategic thinking, and a passionate commitment to helping our business grow through the power of a well-maintained and optimised database environment.

• Skilled Database Administrator with extensive experience in MySQL/MariaDB, and PostgreSQL, and a proven track record of managing highly available database environments.
• Experience with time series database technologies.
• Proficiency in Linux system administration, with experience in database hosting environments.
• Strong knowledge of database management systems (DBMS) and experience in physical database design.
• Proficiency in DBMS tools and utilities for database upgrade, maintenance, and performance tuning.
• Solid understanding of AWS cloud infrastructure, security, monitoring, and cost management principles.
• Experience in Managing Production Databases: Proven track record of managing and maintaining production databases, ensuring their availability and reliability.
• Procedures for Online Updates and Maintenance: Demonstrated ability to perform database updates and maintenance while ensuring minimal or no downtime, using techniques such as rolling updates, database replication, and online schema changes.
• Experience with user account management, access controls, backups, and recovery procedures.
• Expertise in data integration, ETL development, and synchronisation processes.

Additional Information

Join us…become a “Superlooper”… here are some of our Super Work Perks! 

• Opportunities for career progression and professional development. 

• Flexible work arrangements to support work-life balance (3 days in the office, 2 days WFH).

• FREE Home internet: You work for an ISP; you should get access to our network for free! 

• FREE Mobile: You can get free 4G Plus by signing up. 

• Generous Professional Development Policy: Up to $1,500 per person per annum.

• Salary Sacrifice/Packaging.

• FREE Flu shots. 

Apply today! 

Employment offer will be subject to satisfactory mandatory compliance checks including National Criminal History Check, employment reference checks and required identity checks. 

For your application to be considered, you will require full working rights in Australia. 

Thank you for your interest in the position. Please note that only short-listed candidates will be contacted.