Search the 59 jobs at Superbet

The Customer Engagement Analyst at Superbet will manage customer feedback on various platforms, participate in escalation processes, analyze trends, and collaborate with teams to enhance customer support strategies, contributing to a customer-first culture.

As a Customer Engagement Analyst at Superbet, you will manage customer feedback across various platforms, participate in internal escalations for complex issues, analyze trends, collaborate with teams to enhance customer support, and contribute to customer engagement strategies.

The Antifraud, Payments & Risk Analyst will evaluate payment requests, ensure compliance with fraud prevention policies, and handle risk assessments for customers. Responsibilities include processing payment transactions, verifying KYC documents, collaborating with the AML department, and improving workflows.

The Head of Trading Product at Superbet is responsible for defining and executing the trading product vision and strategy, leading a team of product managers, and ensuring adherence to best practices in product management. This role involves overseeing product delivery against key performance indicators and developing a roadmap for the future of trading products, all aimed at making Superbet a leading sports betting operator.

The Senior Brand Activation Specialist at Superbet will support planning, execution, and evaluation of brand activation initiatives and campaigns, working to enhance brand visibility and engage consumers through innovative marketing efforts across various channels. Responsibilities include brand activation execution, vendor coordination, on-site logistics, and campaign performance reporting.

The Head of Antifraud, Payments & Risk Operations will manage teams across countries, focusing on enhancing customer experience through efficient anti-fraud and risk management processes. Responsibilities include leading reviews, ensuring regulatory compliance, monitoring campaigns, managing investigations, reporting trends, and driving process automation and improvement initiatives.

The Marketing Insights Analyst will analyze large datasets to measure marketing effectiveness in customer acquisition and retention, create reports and dashboards in Tableau, and collaborate with marketers and data teams to enhance measurement capabilities.

The Head of Insights Marketing will lead analytics and insights initiatives, develop data-driven strategies, manage stakeholder relations, and optimize marketing resources. This role requires collaboration with data teams to enhance data capabilities, support decision science, and drive continuous team improvement and talent development.

As a Senior Sports Quantitative Analyst at Superbet, you will develop statistical models for pricing sports markets, analyze market data, and collaborate with engineering to enhance trading operations. You will also guide proprietary modeling and provide performance analysis through backtesting.

The Head of Automation will lead automation initiatives, process mapping, and tool selection to enhance efficiency and performance. This role includes building a team, tracking impact, collaborating with cross-functional teams, and managing change related to of automated processes.

The Anti-fraud, Payments & Risk Manager will lead and develop a team of analysts in Brazil to drive operational efficiency in payments, fraud, and KYC processes. Responsibilities include refining operational procedures, influencing stakeholders for product improvements, ensuring compliance with regulations, and mitigating risks in investigations.

As a Talent Acquisition Manager for Tech & Product at Superbet, you'll lead a recruitment team, craft sourcing strategies, and engage with stakeholders to attract top-tier talent. Your role involves overseeing candidate sourcing, ensuring a high-quality applicant experience, and leveraging data to refine recruitment processes.

The Senior CRM Specialist at Superbet will manage and maintain the CRM system, optimize processes to enhance customer satisfaction, plan multi-channel CRM campaigns, monitor performance, and ensure compliance with regulations. This role requires collaboration with cross-functional teams and strong analytical skills.

The Accountant will manage various accounting tasks, including posting journal entries, updating accounts receivable and payable, processing financial statements, and assisting with financial reporting. This role requires strong organizational skills and attention to detail, alongside a solid understanding of accounting principles.

As an Antifraud, Payments and Risk Analyst, you will evaluate and process payment requests, ensure compliance with fraud and risk prevention policies, assess risk for players, verify KYC documents, collaborate with AML, and resolve payment-related issues. You will also engage in workflow improvements and assist with player inquiries.

The Senior Treasury Specialist will support the Lucky 7 Finance and Superbet Treasury teams in cash management, cash flow reporting, and bank account maintenance, while also preparing presentation materials and supporting cash forecasting processes and treasury projects.

The VP of Commercial Partnerships is responsible for developing and optimizing partnership strategies in Sports, Gaming, and Payments. Key responsibilities include strategic leadership, market intelligence, partner management, revenue optimization, and executive communication. This role involves navigating complex negotiations, fostering talent, and ensuring cross-functional collaboration to achieve organizational goals.

The Head of Payments Partnerships will lead strategic development and execution of partnerships aimed at enhancing market-relevant payment solutions. Responsibilities include collaboration with product and finance teams, optimizing partnerships for local markets, managing negotiations, and overseeing performance metrics. The role emphasizes innovation in payments while ensuring compliance with local regulations and customer satisfaction.

The Antifraud, Payments & Risk Analyst at Superbet will manage payment requests, ensure compliance with established policies for fraud and risk prevention, and support team members with risk assessments and escalations. Responsibilities include processing transactions, verifying KYC documents, coordinating with stakeholders, and suggesting improvements to processes.

As a BI Analyst in Marketing, you will analyze large datasets to assess marketing performance, create reports and dashboards in Tableau, and work collaboratively with marketing and data teams to enhance measurement capabilities.