The Java Application Developer will lead the design and implementation of features, manage API development, support production issues, and mentor junior developers. Responsibilities include working with microservices architecture, engineering CI/CD processes, and designing data pipelines while collaborating effectively within the team.

Smarsh seeks a Sales Development Representative to generate leads and qualify opportunities for the sales team. Responsibilities include cold calling, managing the sales pipeline, and understanding prospect compliance needs. Candidates should be motivated, possess good communication skills, and have a track record of achieving results.

The Principal Engineer Cloud Application Developer at Smarsh is responsible for designing, implementing, and owning features of a cloud-based platform that handles massive data storage and retrieval. The role demands expertise in Java, hands-on experience in cloud technologies, and the ability to mentor junior team members while ensuring high-quality software delivery through TDD.

As a Software Engineer III, you will engage in hands-on development, owning features from conception to implementation. Responsibilities include conducting analysis, contributing to design discussions, generating documentation, following TDD practices, mentoring juniors, and debugging production issues.

The Principal Platform Engineer will lead a team in developing and optimizing platform solutions, overseeing hardware integration, providing expertise in OpenStack, and maintaining CI/CD pipelines using Jenkins and PostgreSQL. The role requires deep technical knowledge and the ability to ensure security and stability in platform architecture while collaborating across teams.

As a Full Stack Java Developer, you will take ownership of assigned features, engage in discussions with product management regarding requirements, create functional specifications, and implement features following TDD. You will also mentor team members and troubleshoot production issues.

The Technical Product Manager will develop product strategies and roadmaps, gather feedback from stakeholders, manage engineering resources, and oversee the creation of product specifications and requirements. This position requires collaboration with different teams to prioritize backlog items and ensure successful product delivery while operating within an Agile framework.

As a Technical Product Manager on the Observability team, you will define product strategy and roadmap for observability services, work with cross-functional teams to develop products, analyze metrics, and oversee the deployment and tracking of key performance indicators to enhance product reliability.

The Customer Success Representative will manage client relationships to ensure customer satisfaction, product adoption, and renewal management. Responsibilities include responding to inquiries, resolving issues, analyzing contracts, and tracking client interactions in Salesforce. The role aims to enhance customer lifetime value through effective communication and problem-solving.

As a Strategic Customer Success Manager at Smarsh, you will manage customer outcomes for top enterprise accounts, focusing on customer adoption, retention, and relationship building. Your responsibilities include tracking customer health, leading account strategies, resolving issues, and identifying growth opportunities while collaborating with internal teams and clients.

The Sales Operations Manager will oversee the administration of Salesforce.com, maintain sales and marketing reporting, collaborate with other departments to enhance sales strategies, and optimize the sales process while analyzing metrics and commissions.

As a Senior Solutions Engineer, you will act as the main technical contact in the B2B sales cycle, collaborating with sales, product, and professional services teams. Your responsibilities include assisting in the sales discovery process, demonstrating products, leading technical responses for RFIs/RFPs, maintaining records in Salesforce, and scoping validation events while traveling as necessary.

The Cloud Engineer role focuses on building and managing observability systems to enhance product delivery and performance on the Smarsh platform. Responsibilities include automation, deploying and configuring services in the cloud, debugging production issues, and providing 24/7 support. The role requires collaboration with various teams to optimize observability and technical decision-making for compliance and cost-effectiveness.

Develop scalable SDKs and APIs, ensuring performance and compliance standards. Collaborate with cross-functional teams, create functional specifications, and manage production issues while mentoring team members. Focus on building integrations and advanced data pipelines.

As a Software Engineer at Smarsh, you will develop scalable APIs and SDKs while collaborating with cross-functional teams. Your responsibilities include system analysis, design, ownership of product features, creation of reusable integrations, and mentoring team members. You'll also ensure well-documented APIs that meet performance and compliance standards, while debugging and addressing production issues.

The Cloud Engineer will architect, build, and maintain enterprise API Gateway infrastructure on AWS, focusing on Kong Gateway deployments, security frameworks, and high-availability solutions, along with automating infrastructure and enhancing operations and observability.

As a Front End Web Developer at Smarsh, you'll collaborate with designers to create high-quality UI content in the WordPress CMS using HTML, CSS, and JavaScript. Responsibilities include optimizing web properties, troubleshooting front-end issues, performing code reviews, and ensuring brand consistency while working with back-end developers.

The Sr. Incident Commander coordinates incident activities across teams to ensure swift resolution of incidents while enhancing customer satisfaction. Responsibilities include developing effective processes and frameworks, training teams, and collaborating with SRE and Customer Support teams to improve services.

The Sr. Technical Support Engineer I will provide complex support for SaaS-hosted solutions and enterprise products, developing test cases, diagnosing issues, and ensuring high customer satisfaction. Responsibilities include managing escalations, logging cases in Salesforce, collaborating with engineering teams, promoting self-service offerings, and mentoring peers.

The Platform Engineer will ensure the operational reliability of Smarsh’s Enterprise Platform Datastore technologies, focusing on MongoDB, Kafka, and Elasticsearch among others. Responsibilities include designing and maintaining scalable MongoDB clusters, automating workflows, and collaborating with engineering teams for database architecture.