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As a Platform Engineer at Smarsh, you will implement and maintain scalable platform infrastructure, develop tools, and optimize services in the cloud. You'll ensure platform resilience and security while working on complex systems and collaborating across teams to enhance efficiency and cost-effectiveness, utilizing advanced cloud technologies and practices.
The Cloud Engineer role focuses on building and managing observability systems to enhance product delivery and performance on the Smarsh platform. Responsibilities include automation, deploying and configuring services in the cloud, debugging production issues, and providing 24/7 support. The role requires collaboration with various teams to optimize observability and technical decision-making for compliance and cost-effectiveness.
Develop scalable SDKs and APIs, ensuring performance and compliance standards. Collaborate with cross-functional teams, create functional specifications, and manage production issues while mentoring team members. Focus on building integrations and advanced data pipelines.
As a Software Engineer at Smarsh, you will develop scalable APIs and SDKs while collaborating with cross-functional teams. Your responsibilities include system analysis, design, ownership of product features, creation of reusable integrations, and mentoring team members. You'll also ensure well-documented APIs that meet performance and compliance standards, while debugging and addressing production issues.
The Incident Commander is responsible for coordinating high priority incidents across teams to ensure quick resolution and enhance customer satisfaction. This role involves developing processes, training programs, and frameworks to support incident management while collaborating closely with SRE and Customer Support teams.
The Senior Technical Product Manager will shape the strategy and roadmap for the application orchestration platform, focusing on EKS and other solutions. Responsibilities include defining product vision, gathering requirements, providing technical guidance, engaging with stakeholders, and driving product adoption while ensuring customer success.
As a Front End Web Developer at Smarsh, you'll collaborate with designers to create high-quality UI content in the WordPress CMS using HTML, CSS, and JavaScript. Responsibilities include optimizing web properties, troubleshooting front-end issues, performing code reviews, and ensuring brand consistency while working with back-end developers.
The Sr. Incident Commander coordinates incident activities across teams to ensure swift resolution of incidents while enhancing customer satisfaction. Responsibilities include developing effective processes and frameworks, training teams, and collaborating with SRE and Customer Support teams to improve services.
The Marketing Project Manager will oversee project planning, coordination, and communication among marketing teams. Responsibilities include managing project backlogs, tracking milestones, preparing reports, leading meetings, and optimizing workflows for timely delivery of marketing campaigns.
The Platform Engineer will ensure the operational reliability of Smarsh’s Enterprise Platform Datastore technologies, focusing on MongoDB, Kafka, and Elasticsearch among others. Responsibilities include designing and maintaining scalable MongoDB clusters, automating workflows, and collaborating with engineering teams for database architecture.
As a Brand Marketing & Social Media Manager, you will enhance brand awareness through social media and PR strategies, engaging with communities, analyzing metrics, and collaborating with teams to align initiatives with business goals.
The Lead, Global People Systems & Analysis is responsible for overseeing the HR systems' operations, ensuring data accuracy and system integrity. This role requires managing integrations with other applications, developing API connections, and producing insightful reports using MS Excel and PowerBI to support strategic decisions.
As a Platform Engineer, you will develop and maintain scalable and secure platform infrastructure, code and debug complex systems, identify platform-related issues, and optimize existing infrastructure for efficiency. You will collaborate with cross-functional teams, implement cloud automation, and enhance DevOps processes.
The Customer Success Specialist at Smarsh is responsible for managing Small Business clients, addressing inquiries, and overseeing contract renewals. The role involves driving customer success, retaining clients, and collaborating with teams to resolve issues while ensuring clients effectively adopt Smarsh products and services.
The Manager of Sales Enablement will develop and implement sales enablement programs tailored for the Enterprise Business Unit, collaborating with sales leaders to address skill gaps and enhance sales team performance. Responsibilities include the design of training programs, tools, and content, performance analysis, and providing coaching to promote continuous development.
The Customer Success Manager will be responsible for managing the customer life cycle for enterprise accounts, ensuring customer adoption and growth, tracking customer health, leading strategic account plans, and resolving customer issues. This role emphasizes building relationships with clients and providing value through a strong understanding of their business objectives.
As an Android Developer at Smarsh, you will contribute to mobile recording products and a secure enterprise messaging app. You will utilize your proficiency in Java and Kotlin to adapt code for Android devices, work with XML layout design, and enhance user experience through strong design skills. Candidates with 1-2 years of experience are preferred, but exceptional candidates without experience are also welcome.
As an L3 Engineer at Smarsh, you'll analyze and resolve incidents, ensure seamless integration of existing codebases, implement updates to production environments, and collaborate with Technical Support and Engineering teams. You will maintain production configurations, contribute to product enhancements, and manage customer-focused improvements along with real-time troubleshooting responsibilities while working UK/EMEA hours.
The Engineering Manager will lead a Platform Engineering team responsible for Kubernetes infrastructure on AWS, providing technical guidance, mentoring engineers, managing projects, and driving innovation to deliver high-quality solutions.
The candidate will engage prospective clients through phone and web conference to introduce Smarsh products, generate leads, achieve quarterly sales goals, maintain system hygiene in Salesforce, and manage customer relationships. Knowledge of government procurement processes and excellent communication skills are essential for success.