Smarsh

Cloud Engineer- Kong API Gateway

Posted 7 Days Ago

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India

Hybrid

Senior level

Software

The Role

The Cloud Engineer will architect, build, and maintain enterprise API Gateway infrastructure on AWS, focusing on Kong Gateway deployments, security frameworks, and high-availability solutions, along with automating infrastructure and enhancing operations and observability.

Summary Generated by Built In

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

Position Overview

We are seeking an experienced Senior Cloud Platform Engineer (IC4) to architect, build, and maintain our enterprise API Gateway infrastructure on AWS. This role combines deep technical expertise in Kong Gateway, cloud architecture, and DevOps practices while ensuring platform reliability, security, and operational excellence.

Core Responsibilities

Platform Architecture (35%)
Design and implement Kong Gateway's hybrid deployment architecture across multiple AWS regions and Kubernetes clusters
Architect high-availability solutions ensuring business continuity and disaster recovery
Design and implement security frameworks aligned with compliance requirements
Create scalable multi-tenant solutions meeting enterprise requirements
Optimize platform performance and resource utilization across environments
Define integration patterns for microservices architectures
Infrastructure Automation (25%)
Develop and maintain infrastructure as code using Terraform for AWS resources
Create and maintain Helm charts for Kubernetes deployments
Implement GitOps workflows using ArgoCD for configuration management
Build and maintain Concourse CI/CD pipelines for automated deployment
Automate routine operational tasks using shell scripting
Manage backup and recovery procedures across the platform
Integration & Security (20%)
Configure and maintain Kong's integration with Keycloak for authentication
Implement and manage rate limiting solutions using Redis clusters
Integrate Kong with service mesh technologies (Istio)
Design and implement PKI infrastructure and certificate management
Maintain security policies and compliance controls
Ensure proper multi-tenant isolation and resource management
Operations & Observability (20%)
Design and implement monitoring solutions using Prometheus and DataDog
Create and maintain alerting systems and dashboards
Optimize PostgreSQL database performance for Kong's data layer
Lead troubleshooting of complex platform issues
Participate in on-call rotation
Maintain operational documentation and runbooks

Required Technical Expertise

Core Platform Knowledge
6+ years of experience in platform/cloud engineering
Expert-level experience with Kong Gateway enterprise deployments
Deep knowledge of AWS services and best practices
Advanced understanding of Kubernetes operations
Strong background in infrastructure automation
Expert knowledge of network architecture and security

Technical Proficiencies

API Gateway Development
Kong Gateway Enterprise
Custom plugin development
API security patterns
Rate limiting implementations
Traffic control systems
Programming & Scripting
Lua (expert level)
Python or Go
Shell scripting
SQL
Authentication & Security
OAuth 2.0
OpenID Connect
JWT
Keycloak
API security best practices
Cloud & Infrastructure
Kubernetes
Docker
AWS services
Istio service mesh
Databases & Caching
PostgreSQL
Redis
Caching strategies
DevOps & Tools
Git
Concourse CI
ArgoCD
Terraform
Development Practices
Test-driven development
Continuous integration/deployment
Code review processes
Performance optimization
API documentation
Technical writing
GitOps workflows

Professional Qualifications

Bachelor's/Master's in Computer Science or related field
Kong certification (if available) preferred
Strong system design skills
Excellence in technical communication
Experience leading development teams
Track record of successful API projects

Impact & Opportunity

Lead development of critical API infrastructure
Design next-generation API solutions
Influence technical architecture decisions
Drive innovation in API development
Build scalable enterprise solutions
Mentor and grow technical talent
Contribute to open-source projects

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.