App Dev (Software Engineer IV)

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

About the team: The Observability team builds and manages the single telemetry and observability service used by all product teams on the Smarsh platform. It provides "as a service" telemetry, monitoring, and visualization capabilities that enable our product teams to operate, support, and triage the applications and services under their product portfolio.

We are seeking a visionary and highly skilled Engineer to take a role in building a cutting-edge SDK’s, API’s in Observability team. This position focuses on developing scalable APIs, SDK’s. As a key team member, you will collaborate with cross-functional teams to design, implement, and maintain SDK’s. If you are passionate about clean code, open-source contributions, and building developer-centric tools, we want to hear from you.

Roles & Responsibilities

• Technically hands-on (Analysis, Design & Implementation) working on deliverables as required
• Complete ownership of features assigned to work on in the product
• Work on a solution approach and design with team, get it reviewed by stake holders before implementation
• Generate artefacts such as functional spec and detailed design for the features owned/assigned
• Create reusable integrations for third-party tools (e.g., CI/CD systems, monitoring platforms, container registries and many more) to consolidate workflows.
• Ensure APIs are well-documented, versioned, and meet performance, security, and compliance standards.
• Build advanced data pipelines to process, transform, and aggregate data from various sources for visualization and actionable insights.
• Communicate risks and progress in a timely manner to reporting supervisor
• Mentor team members
• Support the features delivered by debugging and creating RCA for production issues and subsequently work towards short term and long-term fix

Required Experience/Skills

• Professional degree in Computer Science from a reputed college with consistent academic record.
• Excellent in Problem Solving/Data-Structures & Algorithms
• Good exposure to Distributed Computing/Microservices Architecture
• Should possess 4-8 years of development experience, primarily in building products large enterprises.
• Must be expert level Java programmer; exposure to Python is a plus
• Expertise in data serialization formats (e.g., JSON, YAML) and data transformation techniques.
• Knowledge of queuing system like Kafka, RabbitMQ and SQS.
• Proven experience integrating third-party tools like Concourse, GitLab, Jenkins’,Prometheus, and AWS services.
• Strong knowledge of Kubernetes, Docker, and cloud platforms (AWS, GCP, Azure).
• Knowledge of PostgreSQL, MongoDB, or other relational/non-relational databases.

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.