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The Senior Manager, Marketing Analytics & Insights functions as the liaison between marketing units and operations, driving KPI reporting, pipeline analysis, and strategic improvements by leveraging marketing performance data to support business leaders' decisions.
The Resource Planner at Acquire BPO is responsible for workforce planning, scheduling, and analytics to ensure optimal customer service delivery. They will analyze real-time data, forecast staffing needs, communicate with stakeholders, and implement process improvements based on workforce management strategies.
The Strategic Partnerships Leader will manage alliances with hyperscalers, drive go-to-market strategies, and achieve revenue growth. Key responsibilities include relationship management, GTM execution, revenue generation, integration efforts, and market analysis.
The QA Engineer will maintain quality assurance processes, develop test plans and cases, conduct various testing types, report bugs, and develop automated test scripts while collaborating closely with development teams.
As a Sales Engineer at RingCentral, you will engage with customers to understand their business needs, translate those into technical solutions, and perform product demonstrations. You'll work closely with partners and sales teams, provide product insights, manage feature requests, and support proposals like RFIs and RFPs. Travel may be required.
As an Account Executive, you'll drive growth in the Midmarket & Majors business by leveraging your SaaS and cloud expertise to connect with key stakeholders and close complex deals. Building comprehensive sales strategies in collaboration with internal teams, you'll engage C-suite executives and address enterprise communication needs with RingCentral's UCaaS and CCaaS platform.
The Demand Planning Manager will lead global forecasting and demand planning for RingCentral's products, collaborating with partners, analyzing historical data and market trends to improve forecast accuracy, manage inventory, and drive process improvements in demand planning. The role requires strong communication skills and adaptability to changing market conditions.
The role involves designing and developing Salesforce applications focused on Quote-to-Cash processes, collaborating with Product Management, ensuring quality through tests, and integrating with external systems. Strong communication skills and 8+ years of Salesforce development experience are required.
As a Node.js Developer, you will design and develop backend services for a video conferencing application, collaborate on requirements analysis, and participate in technical solution discussions. Responsibilities include code review, managing technical debt, and improving service performance and scalability.
The Accounts Receivable Operations Analyst is responsible for managing billing and collections, including daily delinquency notices and payment reconciliations. The role requires reporting skills to generate weekly and monthly reports and participate in team planning meetings, ensuring departmental goals are met. Strong communication and analytical skills are also essential for this role.
As a Lead UX Designer, you will lead user-centered product designs, create innovative features for the RingEX product, and collaborate closely with product managers and engineers. You will manage multiple design projects, run workshops, and be a passionate advocate for UX best practices and user feedback throughout the design process.
The role involves managing the execution of strategies for prospecting in a global sales organization, coaching sales development representatives, aligning with marketing and sales teams, and reporting on sales performance. Additionally, it requires leading initiatives to optimize lead conversions and maintaining a positive sales culture.
The QA Supervisor will maintain high-quality standards while overseeing a team of Quality Analysts. Responsibilities include developing quality assurance policies, conducting audits, collaborating with cross-functional teams, initiating improvement projects, and ensuring compliance with regulatory requirements. The role also involves training team members and reporting on quality metrics.
As a Customer Success Specialist, you will manage and nurture customer relationships, provide retention support, and communicate effectively with various teams. You'll be responsible for gathering feedback, handling account-related inquiries, facilitating financial duties, and continuously improving customer satisfaction. This role demands proactive engagement and thorough customer record maintenance in the CRM system.
The SMB Expansion Account Executive is responsible for increasing revenue from small to medium-sized businesses through upselling and cross-selling, managing account portfolios, collaborating with internal teams, and driving product adoption. They must maintain customer relationships and ensure timely delivery of solutions based on customer needs.
The Senior Financial Analyst will provide financial guidance and data-driven insights to optimize revenue growth and achieve financial objectives. This role involves building sophisticated financial models, performing variance analysis, collaborating with stakeholders, and developing operational processes.
The Senior DevOps Engineer is responsible for automating and optimizing cloud-based communication tools, improving application deployment, maintaining application instances, and innovating solutions. They will also document processes and interact with a global team for knowledge sharing and issue resolution.
The Senior C++ Developer will be part of the Core NG team responsible for developing and maintaining highly loaded backend microservices. This role involves the full development cycle, requirement gathering, maintaining documentation, and addressing bugs. Candidates should have extensive server software experience, particularly in C++ and Linux, and experience with Agile methodologies.
Develop and maintain Quote-to-Cash applications using advanced technologies. Collaborate with Product Management, integrate systems, participate in code reviews, troubleshoot issues, and write unit tests to ensure high-quality software solutions.
As a Backend Engineer at RingCentral Events, you'll build and maintain a robust virtual event platform using Ruby on Rails, Docker, Kubernetes, and Terraform. This role emphasizes developing scalable cloud-native applications and RESTful APIs, collaborating with cross-functional teams, and ensuring system reliability for high-traffic environments.