Global Payroll Manager

Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).

It’s not everyday that you consider starting a new career. We’re Acquire BPO, and we’re happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+ annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. They invest more than $250 million annually to ensure their AI-enabled technology and platforms meet or exceed the needs of customers. 

RingSense AI is RingCentral’s proprietary AI solution. It’s designed to fit the business needs of customers, orchestrated to be accurate and precise, and built on the same open platform principles that RingCentral applies to their core software solutions.

This is where you and your skills come in. We’re currently looking for a Global Payroll Manager

We are looking to hire an exceptional Global Payroll Manager who can work effectively in a rapidly expanding work environment. The successful candidate will manage a high-performing team of payroll analysts and ensure accuracy in payroll processing. This role reports to the Sr. Manager, Global Payroll.

• Global Payroll Processing. Responsible for global payroll processing using Workday HCM. Manage three cycles including commissions, biweekly, and semi-monthly payments. Prepare all termination checks and off-cycle payments. Manage and review payroll to ensure timely and accurate processing with strong data integrity consistent with federal, state, and local wage and hour laws. Ensure all payroll regulatory filings are completed accurately and on time. Conduct quarter/year-end reconciliation of payroll and stock transactions.

• Manage Daily Operations. Collaborate to build and scale the payroll department, strengthen internal controls, and accurately manage day-to-day operations.

• Review and Approve Payrolls. Set up and manage payroll in new states, provide input to payroll service providers, review, and approve payrolls.

• Customer Service. Provide a high level of customer service to finance and non-finance business partners by offering financial insights and relevant reporting.

• Manage Audit Requests. Support quarterly reviews and annual audit requests and inquiries from internal and external auditors.

• Perform GL Month-end Closing Activities. Execute various GL month-end close activities, including preparation and review of journal entries and balance sheet reconciliations.

• Apply and Maintain Tax Information. Apply for tax IDs in new jurisdictions and maintain tax information using ADP Smart Compliance. Experienced with various stock transactions related to payroll reporting and tax withholdings.

• Handle Employee Inquiries. Respond to employee payroll inquiries with a sense of urgency, in a kind and empathetic manner, ensuring staff members' needs and concerns are addressed.

• Building and Maintaining Pay Policies. Develop and maintain pay policies, payroll calendars, payroll checklists, process maps, and other procedural documentation, ensuring internal controls and procedures are followed to satisfy periodic review in compliance with local laws.

• Cross-Functional Partnership. Experience working cross-functionally with business partners in HRIS, Benefits, Compensation, Stock, Finance, and Legal. Effective communication skills with the ability to convey complex ideas.

• Handling of the Transition Data Files. Manage the transmission of data files for FSA, HSA & 401K plans.

• Audit of Wage & Tax Registers. Conduct year-end audit of Wage & Tax Registers for accurate W2 and T4 processing.

To succeed in this role you must have the following:

• 5+ years of proven payroll process experience in domestic/international payroll, preferably with Workday Payroll experience; CPP preferred

• Good understanding of payroll processes, including payroll journal entries and GL account reconciliation

• Working knowledge of payroll policies and procedures, including multi-state and federal pay and tax laws

Desired Qualifications:

• Knowledge in Payroll Process, Policies and Procedures: Good understanding, preparation, and knowledge of payroll journal entries and GL account reconciliations. Working knowledge of payroll policies and procedures, including multi-state and federal pay and tax laws.

• Knowledge in Excel and Workday: Proficient in Microsoft Excel and Workday.

• Organization and Multi-tasking Skills: Excellent organizational, multi-tasking, and prioritizing skills.

• Communication and Collaboration skills: Effective communication skills with the ability to convey complex ideas. Strong verbal and written communication skills needed to interface and establish rapport with business partners of the organization.

• Exceptional Customer Service Skills. We are looking for a highly motivated professional with exceptional customer service skills to come join us

• Proactive and Adaptable: The ideal candidate is a detailed-oriented, self-motivated team player, who enjoys working in a challenging and fast-paced, rapidly evolving, and data-driven organization. A proactive, high-energy attitude geared towards achieving continuous improvement.

• Shift: Willing to work on night shift (US Hours).

• Work set-up: Willing to work on a hybrid setup (10-11 days in office per month, Cubao or Ortigas).

What we offer: 

• Comprehensive HMO package (medical and dental)

• Paid time off and paid sick leave

• Quarterly Performance Bonus

• Employee Assistance and Wellness Programs

About RingCentral/Acquire BPO

RingCentral, Inc. is a US-based company engaged as a global provider of cloud-unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.

Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.

We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence.

As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

Acquire BPO is an equal-opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

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