Search the 16 jobs at Ribbon Communications

The Technical Support Engineering Sr. Technical Analyst provides engineering support for systems and product issues, assists customers in problem-solving and implementation of fixes, and develops diagnostic tools and procedures. They may also be involved in quality checking technical documentation.

The Product Marketing Manager will create marketing content and promote Ribbon's telecom and networking products through engaging materials, training, and customer interactions. This role involves analyzing market trends, developing go-to-market strategies, and supporting demand generation efforts.

The Hardware/Software Engineer will develop hardware/software specifications and drawings, manage project integration and validation, and support customer requirements in complex network solutions. Responsibilities include direct customer interaction to understand project scope, creating detailed documentation, and ensuring configurations meet standards.

The IP and Optical Senior Technical Specialist is responsible for providing technical support for Ribbon IP and optical products, maintaining contracts, documenting work, and communicating with customers. The role involves troubleshooting, participating in on-call support, and engaging in new business bids while collaborating with the Ribbon sales team and managing technical documentation.

The Verification Engineering Lead Analyst will leverage a solid understanding of SIP and strong networking skills to test VoIP products and solutions. The role requires hands-on experience with virtualization and cloud technologies, automation using Python, and familiarity with software development tools. The candidate will also work within an Agile development process that prioritizes data analytics.

The Integration Commissioner/Tester will perform integration and customer acceptance testing of Ribbon products, deploying and integrating telecom networks based on engineering specifications. Responsibilities include configuration, testing, troubleshooting, and ensuring the quality of project delivery while working on-site based on customer needs.

The Sr. Solution Consultant is responsible for the pre-sales support strategy for Ribbon Communications solutions, particularly focusing on Packet and software solutions. The role involves designing network architectures, driving implementations, leading pre-sales activities, and developing value propositions that meet customer requirements for service providers and datacenters.

The Network Design Specialist is responsible for developing network specifications and design documents, ensuring customer alignment with desired solutions, and validating network configurations. This role includes physical and logical design, project support, and detailed documentation such as test and verification plans.

As a Migration Engineer, responsibilities include defining migration strategies, developing detailed cutover plans, analyzing network issues, designing migration plans, handling data migration from donor switches, and addressing customer requirements during system transitions.

The Sales Operations Specialist is responsible for maintaining, creating, and updating product configurators and catalogs in CPQ, validating CCR requests, ensuring data accuracy, and assisting Order Management with CPQ errors. The role also involves collaborating with IT for system improvements and resolving Sales Concierge tickets alongside PLM and Sales teams.

The Channel Account Manager will lead channel sales for the UK, Ireland, and Nordics markets, focusing on RBBN products and services. Responsibilities include developing sales plans, managing distributors, engaging with partners, and reporting on channel activities, along with a minimum of 30% travel required.

As a Revenue Accountant, you will be responsible for ensuring accurate revenue recognition reporting in line with US GAAP ASC606, managing customer portfolios, conducting quarter-end close activities, and supporting process improvements. Building relationships with internal stakeholders and reviewing revenue-affecting contracts are also key parts of the role.

The PMO Leader at Ribbon Communications will oversee and coordinate solution deployment projects, collaborating with internal stakeholders and professional services to meet customer expectations. Responsibilities include mentoring teams, ensuring consistent project management processes, providing project status updates, and directly managing some projects.

The Software Engineering Sr. Technical Analyst role involves working with C/C++ programming, Linux, and computer networks. Knowledge of Kubernetes is preferred. The position is for candidates with 1-3 years of experience, focusing on enhancing communication solutions through software and networking technologies.

The Sales Operations Specialist is responsible for maintaining product configurators and catalogs within CPQ, creating new configurators, and managing requests for updates. This role involves partnering with IT to implement enhancements and addressing any errors affecting order bookings. Collaboration with PLM and Sales teams is essential to resolve related issues.

Provides engineering support to customers, customer support personnel, and field support staff on systems and product issues. Defines technical problems, determines solutions, and assists customers in implementing fixes. Provides technical feedback to engineering. Develops tests, tools, and diagnostic procedures for product support personnel. Quality checks technical product documentation.