Remitly
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As a Technical Support Engineer, you'll investigate and resolve technical issues in a complex cloud environment, conduct root-cause analysis, work with various departments to solve problems, and define monitoring tools to improve response times. You'll serve as a bridge between customer-facing teams and R&D, ensuring high standards are met and supported by structured documentation and organized processes.
The Partner Account Manager will manage strategic partnerships in North and West Africa, overseeing partner performance and onboarding, driving initiatives for growth, and collaborating with internal teams. The candidate should possess strong negotiation skills and the ability to influence stakeholders while navigating regulatory environments and optimizing partner operations.
As a Full Stack Software Development Engineer at Remitly, you will develop and enhance the customer experience of their remittance product. You will solve technical challenges, design solutions using a variety of technologies, and collaborate with cross-functional teams to deliver efficient and scalable software solutions.
As a Senior Full Stack Software Development Engineer in the Send Experience team, you will tackle customer challenges in sending money, working with multiple technologies to create solutions. This role involves guiding technical strategy, mentoring team members, and collaborating to enhance customer experiences through efficient and scalable features.
The Senior Engineering Manager will lead the Pricing & Promotions team at Remitly, defining a multi-year technology strategy and promoting technical innovation. Responsibilities include managing teams, hiring, and establishing collaborative work methods, while aligning technical strategies with business goals to support growth in remittance services.
The Customer Success Director will lead a global team, implementing strategic plans, improving customer success operations, and coaching leaders in the financial services sector while managing operational efficiency and performance metrics.
As a Marketing Analyst at Remitly, you will drive analytical decisions for brand marketing and upper funnel channels, focusing on measurement, reporting, and optimizing ROI, while collaborating closely with the marketing team to enhance customer acquisition efforts.
As a Senior Accountant in the OTC Accounting team at Remitly, you will support the month-end close process, manage revenue and cost accounting, conduct technical accounting research, work with various teams to ensure financial accuracy, and ensure compliance with internal controls and procedures.
This role involves leading complex engineering projects, setting technical vision for the Trust Platform, and mentoring other engineers. Responsibilities include technical leadership, collaboration with product managers, setting high standards for execution, and ensuring effective risk management and compliance through data-driven solutions.
The Principal People Partner at Remitly will manage HR for a segment of the business, drive HR strategies, and enhance employee experience. Responsibilities include performance management, employee coaching, fostering diversity and inclusion, and facilitating organizational change. This role requires strong relationships with senior leaders and a data-driven approach to improve talent management and retention.
The Senior Product Designer will manage the design process from discovery to prototype, collaborate with cross-functional teams to define customer goals, and design impactful user experiences for Remitly's core product. They are expected to showcase design excellence and advocate for user insights within the organization.
The Senior Software Development Engineer will focus on improving Remitly's SEO performance by exploring and implementing enhancements related to page speed, structure and performance metrics. Additionally, this role includes leading large collaborative projects using Agile methodologies, providing mentorship, and identifying opportunities for organic growth.
As a Senior Product Analyst, you will collaborate with analysts, PMs, and engineers to enhance customer experiences using data insights. Your role involves visualizing data, promoting data-driven decisions, and partnering with product management to inform the product roadmap.
The Software Development Engineer II will develop and maintain features for customers, guide the technical direction of backend services, and mentor junior engineers while ensuring adherence to engineering excellence practices.
The Senior Analytics Engineer will lead the development of data marts and analytics pipelines, collaborating with various teams to define requirements and deliver results. Responsibilities include designing data models, setting standards for data quality, mentoring other engineers, and maintaining the data catalog.
The Program Coordinator, Policy and Regulatory Affairs will support operational, administrative, and logistical tasks for the PRA program, ensuring smooth execution of daily activities, managing logistics for high-level engagements, assisting with advocacy, and maintaining communications and reporting mechanisms.
As a Customer Service Readiness Partner Quality Lead, you will oversee initiatives to prepare Customer Service for new payment methods and partner integrations. Responsibilities include developing playbooks and processes, collaborating with cross-functional teams, monitoring performance post-launch, and facilitating stakeholder discussions.
The Principal Attorney, Securities will manage 1934 Act reporting, corporate governance, and compliance with securities laws. The role involves preparing securities filings, developing governance policies, and providing legal support for corporate transactions while advising senior leadership.
As a Partner Quality Lead, you'll ensure the disbursement network operates smoothly by analyzing partner performance, resolving operational challenges, and enhancing the customer experience. You'll manage relationships with external partners and collaborate with internal teams to drive improvements and enable growth.
The Marketing Manager for Brand Media at Remitly will develop and implement comprehensive media strategies to enhance brand awareness and consideration. This role involves overseeing multiple media campaigns, managing budgets, collaborating with various teams, and leveraging analytics to measure campaign effectiveness and drive strategy modifications.
