PayJoy
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The Project Manager for E-commerce will lead efforts to identify and solve challenges in scaling the E-commerce sales channel, integrating payment methods, and improving processes for better operational efficiency. Responsibilities include analyzing trends, identifying bottlenecks, implementing solutions, collaborating with various teams, and supporting product rollouts.
The Operations Representative will engage online customers to provide support with financial products, follow up on sales leads, maintain product knowledge, ensure customer satisfaction, and collaborate with the team to achieve sales targets.
The Compliance Analyst at PayJoy ensures adherence to data protection laws and industry regulations, develops privacy policies, conducts audits, and manages data breaches. The role involves collaborating with various teams to implement compliance measures and safeguard customer data, thereby protecting the company's reputation and ensuring lawful operations.
The Senior Data Engineer will design, develop, and maintain scalable data pipelines, ensuring reliable data flow and integrity. They will optimize data architecture, implement data strategies, manage databases, and provide training on performance and usage. Collaboration with cross-functional teams and staying updated on data tools is essential.
The Sales Enablement Analyst at PayJoy will design and implement learning programs and tools for the sales team, analyze performance indicators, and develop strategies to enhance sales productivity. The role involves identifying knowledge gaps and providing insights to improve processes.
As a Senior Marketing Manager, you will develop and execute marketing strategies in South Africa, focusing on both B2B and B2C channels. Responsibilities include managing marketing campaigns, enhancing brand identity, driving customer acquisition and retention, and collaborating with sales to improve go-to-market strategies. Your role will leverage data-driven insights to achieve growth targets and optimize marketing investments.
The Fraud Operations Lead at PayJoy monitors transactions for fraudulent activity, investigates fraud cases, develops prevention strategies, collaborates with teams, conducts risk assessments, and stays updated on industry practices. This role is critical to ensuring financial integrity by protecting customers and company assets from fraud.
The Promoter Manager at PayJoy oversees and manages field marketing agencies and teams. The role involves setting performance targets, assessing promoter effectiveness, collaborating with cross-functional teams on marketing strategies, analyzing sales data, and ensuring compliance with fraud prevention measures.
The Senior Accounting Manager will oversee accounting teams in multiple countries, ensuring accurate financial reporting and compliance with regulations. Responsibilities include team leadership, process improvement, stakeholder management, risk management, and ERP support specifically for NetSuite. The role emphasizes collaboration across departments and enhancing accounting processes through technology and training.
As a Product Manager at PayJoy, you will lead product development from ideation to launch, collaborating with engineering and cross-functional teams. Your role will focus on consumer finance solutions, specifically managing the PayJoy Lock product. You will utilize your analytical skills and technical expertise in Android to drive product performance and address market needs.
The Technical Support Analyst at PayJoy provides technical assistance to customers, troubleshoots issues, offers guidance on product usage, and documents problems. This role requires collaboration with teams like engineering and product management, and involves testing mobile or web applications while maintaining a customer-focused approach, particularly in English and Spanish.
The Sales Representative at PayJoy will oversee specialty sales deployment in their region, ensuring adherence to standards and driving sales. Responsibilities include maintaining relationships with partner retailers, training sales teams, generating strategies to increase sales, and preparing performance reports.
The Credit Card Logistics Operation Analyst at PayJoy will manage card logistics, including inventory management and vendor collaboration, to ensure timely delivery and operational scalability. Responsibilities also include improving operational processes, handling logistics payments, and coordinating issue resolution with the product team.
As a Customer Experience Representative at PayJoy, the role involves delivering exceptional customer service, troubleshooting issues, handling inquiries via various platforms, and maintaining support metrics. The representative will work closely with team members to optimize customer interactions and enhance satisfaction while providing reports to supervisors.
The Senior Product Manager will lead the development of PayJoy's identity platform, focusing on secure authentication and user-friendly identity management systems. This role involves creating strategies to improve customer experience, enhance security, and ensure service reliability. The manager will also leverage data for product development and stay informed about market trends in identity solutions.
The Key Account Lead at PayJoy is responsible for building and maintaining strong relationships with key partners, ensuring customer satisfaction, and driving account growth. This includes understanding customer needs, resolving issues, and preparing progress reports. The role requires strong communication and analytical skills to enhance customer retention and expansion.
The Fraud Operations Lead at PayJoy is responsible for monitoring transactions, investigating fraud cases, implementing prevention strategies, and providing detailed reports on fraud trends. The role demands strong analytical skills and collaboration with cross-functional teams to uphold the integrity of financial operations.
As the National Sales Manager at PayJoy, you will lead a team of Territory Managers and Sales Representatives to create and execute strategic plans for achieving sales goals. The role involves establishing KPIs, monitoring market trends, providing performance feedback, and managing relationships with commercial partners to enhance the distribution network.
The Senior Operations Analyst will analyze complex data sets to make business recommendations, integrate data sources to create reporting systems, drive operational efficiencies, and manage stakeholder communications. Responsibilities include tracking business progress, identifying gaps, and delivering program updates to executive leadership.
The Accounting Manager at PayJoy will lead accounting processes ensuring financial integrity and compliance, manage international teams, improve accounting operations using technology, and implement effective risk management strategies. The role requires collaboration with various departments and oversight of financial reporting and ERP systems.