The Support Analyst II provides Tier 2 support to clients by resolving hardware, software, network, and security issues while maintaining relationships with clients. Responsibilities include managing service requests, optimizing client systems, and ensuring effective communication, all aimed at delivering high customer satisfaction.

The Analytics Solution Owner will engage with clients to understand their analytics needs, design and implement comprehensive analytics solutions, manage project lifecycles, provide technical leadership, and facilitate client training sessions to ensure optimal use of analytics services.

The Project Manager at Network Coverage is responsible for managing complex technical projects, leading project teams, maintaining client relations, and ensuring timely and budget-compliant project delivery while fostering collaboration and strategic planning.

As a GRC Consultant, you will provide expertise in security and regulatory compliance, conduct risk assessments and security audits, manage projects, and develop necessary documentation while ensuring effective communication with clients and team members.

The Senior Sales Executive at NetCov is responsible for driving sales and expanding the company's market presence in IT and cybersecurity solutions. This role involves engaging with decision-makers, consulting on their business needs, and managing a sales pipeline while collaborating with technical teams to ensure successful client onboarding and service implementation.

The Sales Representative will support lead generation and client outreach efforts, assist senior sales executives in managing leads, qualify prospects, and maintain CRM records. The role requires continuous learning about IT and cybersecurity services to engage effectively with potential clients. Networking and collaboration with marketing teams are also key responsibilities.

The Channel Manager at NetCov will manage and grow key partnerships in targeted vertical markets, ensuring collaboration across internal teams. Responsibilities include partner recruitment, performance monitoring, creating sales enablement resources, contract management, and industry representation. This role aims to drive mutual success and revenue growth, while advocating for NetCov's strategic goals.

The Systems Engineer role focuses on ensuring a seamless client experience during project implementation, managing IT infrastructure, cloud services integration, and client relationships. Key responsibilities include technical leadership during onboarding, project documentation, troubleshooting complex issues, mentoring junior staff, and collaborating across teams for project success.

The Onboarding Engineer will manage the onboarding and offboarding processes for clients, ensuring a smooth integration of IT solutions. Responsibilities include project implementation, client relationship management, technical consulting, and collaboration across teams to deliver high-quality services and maintain client satisfaction.

The Support Analyst is responsible for addressing and resolving support client requests through various communication channels and ensuring efficient service delivery. Key tasks include troubleshooting, customer service, and effective communication in person and remotely.

The Client Success Manager will ensure client success by understanding client needs and aligning services with their business objectives. Responsibilities include account management, quality assurance, service optimization, upselling, client communication, and performance reporting.

The Support Analyst I - Onsite provides Tier 1 support to clients by resolving desktop hardware, software, and peripheral issues. They deliver effective client support, maintain service level agreements, and collaborate with team members to ensure high client satisfaction and service efficiency.

The Support Analyst I - Onsite provides Tier 1 onsite support for desktop hardware, software, and peripheral issues. Responsibilities include client communication, ticket tracking, infrastructure management, and maintaining documentation to ensure high client satisfaction and efficient problem-solving.

The Support Analyst II addresses and resolves client support requests through various channels including tickets, email, and phone. The role focuses on efficient task completion with minimal client impact, requiring strong problem-solving, communication, and organizational skills.

The Workstation Specialist's role involves staging, configuring, and deploying new equipment for customers, repairing equipment, and resolving client requests through various communication channels. This entry-level position focuses on completing tasks efficiently and accurately while providing excellent customer service.

The Support Analyst II provides Tier 2 support for clients, handling hardware, software, network, and security issues. Collaborating with the support team, the role focuses on timely problem resolution, maintaining high customer satisfaction, managing IT systems, and optimizing performance. Additionally, they produce technical documentation and communicate effectively with clients regarding support inquiries.

The Support Analyst I - Onsite role offers Tier 1 support for clients, focusing on resolving desktop hardware and software issues. Key responsibilities include managing client IT systems, maintaining documentation, and ensuring high client satisfaction through clear communication and effective problem-solving.