Search the 12 jobs at Network Coverage

The Solutions Engineering Project Manager is responsible for overseeing projects that include network upgrades, server migrations, and client application rollouts. This role requires strong project management skills, technical knowledge, and effective communication to ensure timely and successful project completion. The PM will also coordinate with teams, manage resources, and enhance workflows while mentoring junior staff.

The Support Analyst is responsible for addressing and resolving support client requests through various communication channels and ensuring efficient service delivery. Key tasks include troubleshooting, customer service, and effective communication in person and remotely.

The Client Success Manager will ensure client success by understanding client needs and aligning services with their business objectives. Responsibilities include account management, quality assurance, service optimization, upselling, client communication, and performance reporting.

The Support Analyst II addresses and resolves client support requests through various channels including tickets, email, and phone. The role focuses on efficient task completion with minimal client impact, requiring strong problem-solving, communication, and organizational skills.

The Systems Engineer is responsible for architecting, designing, and implementing complex system infrastructures for clients. This role involves troubleshooting systems, managing projects, and collaborating with teams to ensure successful project execution. The engineer must provide high-level technical consultation and mentorship while resolving challenging technical issues and maintaining documentation.

The Support Analyst's main role is to address and resolve client support requests through various channels, ensuring efficient solutions with minimal client impact. Responsibilities include troubleshooting problems, providing excellent customer service, and managing field appointments.

The Support Analyst II provides Tier 2 support for clients, handling hardware, software, network, and security issues. Collaborating with the support team, the role focuses on timely problem resolution, maintaining high customer satisfaction, managing IT systems, and optimizing performance. Additionally, they produce technical documentation and communicate effectively with clients regarding support inquiries.

The Support Analyst I - Onsite role offers Tier 1 support for clients, focusing on resolving desktop hardware and software issues. Key responsibilities include managing client IT systems, maintaining documentation, and ensuring high client satisfaction through clear communication and effective problem-solving.

The Principal Consultant is responsible for managing and growing relationships with clients, achieving sales and profit growth goals, and leading the Client Strategy Team. The role includes client onboarding, retention, solution sales, and ensuring client satisfaction through proactive management and collaboration with internal teams.

The Data Engineer will design and optimize data pipelines, maintain data architectures, implement quality checks, collaborate with teams on technical solutions, and innovate within the analytics services team. Responsibilities include overseeing project delivery and ensuring data integrity while mentoring junior team members.

The Analytics Solution Owner will engage with clients to understand their analytics needs, design and implement comprehensive analytics solutions, manage project lifecycles, provide technical leadership, and facilitate client training sessions to ensure optimal use of analytics services.

As a GRC Consultant, you'll support clients by advising on security and compliance measures, conducting risk assessments and audits, managing projects, and maintaining documentation. Effective communication and adaptability to client needs in a fast-paced environment are essential.