Search the 42 jobs at Logicalis

As a Presales Consultant, you will deliver engaging product demonstrations, provide technical support on Microsoft solutions, and propose customized solutions. You will collaborate with the sales team to identify opportunities and provide feedback on product enhancements while managing multiple projects.

The Solution Architect provides pre-sales technical support, designs and proposes solutions for data center technologies, conducts assessments for client solutions, prepares product demonstrations, and ensures proper implementation of services. The role involves mentoring team members and maintaining client relationships while staying updated on industry technologies.

The Specialist Platform and Compute Engineer will ensure the optimal performance of enterprise cloud and managed services environments through routine maintenance, incident management, and proactive monitoring. They will participate in high-urgency incidents and contribute to process improvements while providing guidance to other engineers.

The Senior Account Manager is responsible for generating services revenue and profits through strategic account coverage. This role involves solutions-based selling, identifying customer pain points, performing bid analysis, and engaging with key stakeholders to support clients' digital transformation goals.

The Operations Support Engineer is responsible for ensuring the smooth operation of customer workstation environments by troubleshooting incidents, performing maintenance tasks, and providing customer support on infrastructure. The role involves both proactive and reactive measures to maintain service quality while collaborating with team members and customers.

The Customer Experience Engineer provides Level 2 Desktop/Deskside Support, ensuring the resolution of device-related incidents and requests for end-users. This role requires ownership of desktop connectivity issues, collaboration with vendors for repairs, and the production of knowledge base articles to support the customer experience team.

The Technical Manager will design and implement network and security solutions for clients, troubleshoot issues, manage client relationships, collaborate with teams, create technical documentation, provide handover after project completion, and mentor team members on best practices.

The Senior Network Engineer will engage in network pre-sales activities, assist with technical proposals, and closely collaborate with internal and external stakeholders for solutions rollout. They are responsible for value-added services such as implementation and support, alongside handling emergent duties and product development.

The Junior Network Engineer is responsible for the installation and maintenance of CISCO and Aruba network and wireless products, handling customer service requests, conducting regular maintenance, and providing project support.

The Project Manager is responsible for the successful delivery of projects by overseeing the entire project lifecycle, managing schedules, resources, and scope. They lead diverse teams, assess risks, mitigate issues, and ensure timely completion and reporting, while maintaining client relationships and contractual milestones.

The Inside Sales position involves supporting sales processes including obtaining cost quotes from vendors, preparing purchase orders, managing project tracking, coordinating delivery schedules, and assisting with billing. This role requires communication with customers and vendors, and maintaining accurate project and inventory records in Excel.

The Operations Engineer will engage with customers via hotline and email, performing onsite and remote support operations, troubleshooting network issues, and managing support tickets. Responsibilities include conducting site surveys, validating firmware, performing software upgrades, and updating technical documentation while collaborating with engineering teams.

The Network Engineer will manage network projects, ensuring the rollout of LAN/WAN, wireless setups, and network security documentation. This role includes providing operational support for troubleshooting and maintenance of servers and network issues, collaborating with the operations team, and handling emergency duties as required.

The Senior Network Engineer is responsible for designing and implementing network solutions, troubleshooting issues, client management, collaboration with teams, technical documentation, knowledge transfer, and mentoring team members.

The Junior Network Engineer is responsible for the basic installation and maintenance of CISCO and Aruba network and wireless products. They will handle customer service requests, perform regular maintenance on equipment, and provide project support while learning advanced networking and security technologies.

Responsible for implementing and troubleshooting network and security solutions for clients, managing client relationships, collaborating with teams, and creating technical documentation for project closures. Requires knowledge in routing, switching, and various security technologies.

The Network Engineer is responsible for implementing network and security solutions for clients, troubleshooting technical issues, managing client expectations, collaborating with project teams, creating technical documentation, and facilitating knowledge transfer to clients and internal teams.

The Solutions Architect will develop market strategies for enterprises in Taiwan, addressing client IT infrastructure challenges with Logicalis' cutting-edge technologies. Responsibilities include providing presales design support, managing project scope and schedules, ensuring solution integrity, engaging with clients, and leading project delivery to meet quality and budget requirements.

As a Platform and Compute Engineer, you will support the enterprise cloud and managed services environments, ensuring high availability of servers, storage, hypervisors, and networks. Your responsibilities include troubleshooting, performing maintenance, updating customer environments, and collaborating with project and service delivery teams while adhering to ITIL principles.

The Network Operations Engineer is responsible for managing critical incidents, troubleshooting network issues, performing software upgrades and patches, and ensuring the uptime of systems. They work with various technologies and vendors to maintain service delivery and escalate incidents as needed. Additionally, the role includes documenting configurations and providing support on a rotational basis.