Infobip
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The Regional Office Assistant coordinates office procedures, assists front desk representatives, manages communication, prepares invoices and expenses, schedules meetings, monitors supplies, provides visitor support, and coordinates travel for business trips. They also assist in local field activities and maintain relationships with colleagues, customers, and suppliers.
The Office Support role at Infobip involves sourcing and maintaining office spaces, optimizing office procedures, managing office budgets, and supporting visitors and new hires. The position requires coordination with multiple teams to ensure smooth office operations and timely reporting.
The Account Executive will focus on lead qualification and closure, manage sales through forecasting and strategy, collaborate with internal teams, develop proposals, negotiate contracts, and maintain client relationships.
The Operator Partnerships Technical Account Manager supports client-facing roles by managing business operations tasks, resolving billing disputes, and collaborating with stakeholders. They prepare quarterly business reviews, ensure smooth service introductions, and monitor traffic while communicating updates and potential issues to the leadership team.
The Junior Voice Engineer at Infobip will resolve customer inquiries regarding VoIP and related technologies, provide technical support, suggest process improvements, and mentor team members while ensuring a high-quality client experience.
Help customers understand the value of Infobip solutions and services, design and implement innovative solutions, contribute to internal initiatives, and focus on continuous development.
As a Junior Accountant at Infobip, you will manage financial operations for multiple local entities, ensuring accurate bookkeeping and participating in monthly closing activities. The role involves collaboration with internal finance and customer-facing teams, focusing on process improvement and efficiency in financial operations.
The Senior Product Designer at Infobip will develop intuitive user experiences, conduct user interviews, collaborate with Product Managers and engineers, and create design artifacts. They will influence product decisions with a focus on user needs, technical constraints, and business objectives while ensuring customer satisfaction and driving product adoption.
Build and maintain trusted relationships with Tier1 clients, meet quarterly KPIs for business growth, work closely with Customer Success for SaaS business, analyze and forecast client traffic to maximize revenue. Coordinate internal teams for client requirements and influence customer experience. Mentor team members, stay updated on industry trends and competition.
The Solution Engineer at Infobip is responsible for crafting customer experiences by delivering tailored solutions, conducting demos, and managing project implementation. They collaborate with teams to understand business needs, design solutions, and ensure timely delivery while documenting best practices and engaging in internal initiatives.
The Content Marketing Specialist at Infobip will plan, execute, and optimize content initiatives to boost brand awareness and lead generation. Responsibilities include writing engaging SEO content, researching market trends, supporting the content calendar, and reporting on content performance. The role emphasizes teamwork and creativity in enhancing communications technology.
The Customer Success Executive will facilitate the adoption of Infobip products by ensuring customers maximize their use of the platform, managing customer relationships, addressing their needs, providing training, and handling technical integrations. The role requires excellent communication skills and a focus on customer satisfaction.
As a Telecom Account Manager at Infobip, you will build and maintain customer relationships, serve as a primary contact for technical inquiries, develop tailored solutions, collaborate with teams to resolve challenges, and ensure effective communication and service delivery to clients.
As a Junior Integration Engineer at Infobip, you will monitor and resolve technical issues, integrate platforms with MNOs/MVNOs, and maintain networks. This role involves testing connections, routing analysis, and technical communication with stakeholders to enhance service quality.
The Solution Engineer at Infobip is responsible for helping customers understand Infobip's solutions, designing innovative solutions tailored to business needs, implementing solutions for new and existing customers, and contributing to internal initiatives to improve products and services. The role emphasizes effective communication and project management to deliver solutions on time and within budget.
The Associate Executive Assistant will support the executive team in administrative tasks such as scheduling, managing communications, organizing files, attending meetings, and coordinating events, enhancing overall productivity in a fast-paced environment.
As a Customer Growth Executive at Infobip, you will build and maintain client relationships, ensuring customer satisfaction and retention while identifying growth opportunities. This role involves coordinating with internal teams, analyzing client traffic, and meeting key performance indicators to drive business growth.
The Data Engineer at Infobip will focus on improving data processes, collecting and structuring data for analytics, and creating insights to drive business strategies. Responsibilities include analyzing stakeholder requirements, optimizing cloud-based data mapping, ETL development, and ensuring data quality and governance.
The SMS Compliance & Operations Specialist at Infobip will enhance the onboarding experience for clients, ensuring compliance with standards and meeting SLAs. Responsibilities include monitoring operations, troubleshooting issues, providing support, ensuring customer satisfaction, and contributing to documentation and training efforts.
The Registrations Junior Engineer at Infobip will be responsible for delivering technical services, managing sender registrations with MNOs, troubleshooting issues, and ensuring customer satisfaction. The role requires administrative tasks related to database maintenance, document procedures, and participation in ongoing technical education.