At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
The Legal Back Office Junior Administrator works as part of the legal operations team, carrying out regular tasks associated with legal processes and tools. Under the close supervision of senior team members, they deliver outputs in a timely and organized manner. The Legal Operations Associate assists in the implementation of new tools for the Legal department, ensuring their proper usage, appropriate data collection, reporting, and the implementation of improvements. They focus on configurations and administrative activities, as well
as the maintenance and upgrades of tools supporting legal processes.
Job Description
• Perform hands-on configuration, administration, maintenance, and upgrades of tools supporting legal processes (e.g., Conga CLM).
• Support activities and teams to deliver flexible and scalable solutions.
• Assist in developing detailed documentation for tool usage.
• Provide technical and end-user troubleshooting, bug fixes, and enhancements.
• Handle essential administrative functions including user account maintenance, reports, and dashboards, workflows and other routine tasks.
• Participate in collaboration with process stakeholders and work on business process analysis.
• Assist in transferring user requirements into technical language and platform functionalities.
• Assist in the education and training of new users.
• Work closely with legal members worldwide and other teams participating in legal processes or IT teams maintaining and integrating tools used within IT system.
• Assist in projects, initiatives, and working groups, proposing actions and measures in line with company objectives.
Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.
Top Skills
What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.
We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage.
Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future.
Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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