Develop and optimize generative AI technologies, train and deploy LLM solutions, analyze data to build ML models for enhancing customer experiences, and work across the company to leverage AI in improving business processes.

The Capital Markets Associate will support securitization transactions, capital modeling, and investor engagement, focusing on deal structure optimization and financial analysis. Key responsibilities include collaboration with stakeholders, cashflow modeling for RMBS/ABS assets using Excel/Intex, and preparation of investor presentations to drive company growth.

The Field Marketing Manager will plan, execute, and evaluate events to enhance Figure's brand visibility and partner engagement. This role involves managing event logistics, budgets, and cross-functional collaborations, while also supporting broader marketing initiatives. Travel for events is required.

As a Customer Success Associate at Figure, you will provide customer support via phone, chat, and email, while addressing inquiries and troubleshooting issues. You will educate customers on products, maintain communication, conduct video notary sessions, and contribute positively to team dynamics. Your role will involve adaptability and a focus on delivering excellent customer experiences.

The Director of Relationship Management is responsible for maintaining relationships with licensed partners, focusing on upselling and retaining clients. They collaborate internally, prioritize client needs, and support onboarding and engagement initiatives while driving overall partner satisfaction and revenue growth.

The Customer Success Associate will provide exceptional customer service by handling inquiries and processing applications via various communication channels. This role involves educating clients about Figure's products, troubleshooting technical issues, and conducting video notary sessions. The Associate will actively participate in training and contribute to a collaborative team environment.

The Workforce Management Analyst will optimize scheduling and real-time adherence for the Customer Operations team, address deviations from planned staffing, and provide insights for process improvements. This role involves monitoring performance metrics, making intraday staffing adjustments, and generating key reports to enhance operational efficiency.

The Workforce Management Analyst will optimize workforce schedules and resource allocation to meet service-level objectives, monitor real-time adherence to schedules, and analyze performance metrics for operational improvements. Responsibilities include making staffing adjustments, generating reports, and collaborating with teams to enhance service delivery.

As a Legal Assistant, you will support the Chief Legal Officer by preparing presentations and managing various legal documents. Responsibilities include coordinating with outside counsel, maintaining legal databases, and ensuring organization of legal materials. This role requires exceptional organizational skills and attention to detail.

The Account Administration Associate will provide product, technical, and educational support to customers and third parties, ensuring exceptional customer service. Responsibilities include handling inquiries, conducting loan administration tasks, gathering insights for process improvement, and collaborating with internal teams while contributing to a positive team environment.

As an Operations Training Specialist II, you will design and deliver training programs, conduct needs assessments, create customized training materials, and evaluate training effectiveness. Your role involves working collaboratively with stakeholders to ensure training aligns with organizational goals and leveraging technology for effective learning experiences.

The Operations Training Specialist II will design and implement training programs, assess training needs, create instructional materials, deliver engaging training sessions, and evaluate program effectiveness. The role requires collaboration with stakeholders, managing multiple training projects, and utilizing digital tools to enhance employee development and performance improvement.

The Regional Sales Manager will drive the adoption of Figure's financial solutions, focusing on the East Coast. Responsibilities include managing existing partnerships, onboarding new partners, providing training, resolving partner challenges, and promoting the HELOC product at conferences.

The Regional Sales Manager will drive the adoption of Figure's financing solutions, manage and expand relationships with home improvement and solar partners, achieve sales targets, provide training, and leverage market insights to develop strategies for growth.

The Lending Quality Assurance Manager will develop and maintain a Quality Assurance program, perform reviews on lending products, assist with reporting and data analysis, ensure compliance with regulations, and enhance QA methodologies to improve product quality.

The Director of Capital Markets & Ecosystem Partnerships will oversee the management and growth of Figure's lending partnerships and capital markets strategy. Responsibilities include developing relationships, optimizing partner performance, establishing pricing strategies, and launching new products, while collaborating with various teams to support liquidity needs and product launches.