Search the 27 jobs at Exoticca

The Travel Operations Coordinator will manage the Travel Operations team, focusing on increasing customer satisfaction and retention through effective performance monitoring and coaching. Responsibilities include daily KPI monitoring, handling escalated issues, and collaborating on GDS implementation projects.

As a B2B Coordinator, you will manage a team responsible for handling partner sales and support queries from B2B travel agents while exceeding productivity and quality KPIs. You will also provide guidance to team members, monitor performance, and propose improvements based on data analysis.

As a Customer Success Coordinator, you will manage a team of Customer Success agents, enhancing customer service levels and ensuring adherence to performance metrics. Responsibilities include coaching agents, preparing performance reports, and collaborating with cross-functional teams to drive process improvements in a dynamic environment.

The Office Manager will organize and coordinate administration duties to maintain a productive workplace, including scheduling, managing office supplies, providing support, and liaising with HR and IT departments for smooth operations.

As the Senior Travel Operations Coordinator, you will lead the Travel Operations team, focusing on increasing customer satisfaction and loyalty. Your responsibilities include supervising daily operations, monitoring KPIs, addressing escalated issues, and coaching team members. You'll also collaborate with management on new GDS implementation projects.

As a NodeJS Developer at Exoticca, you will design, develop, and implement technological solutions to various challenges. Your work will include refactoring the legacy website, building infrastructure, and collaborating with the development team to meet automation needs. You are encouraged to contribute innovative ideas to help scale the company's vision.

The Head of Paid Search will lead the strategy and execution of SEM initiatives, manage paid search campaigns across platforms, and leverage analytics to optimize performance and drive results. This role includes team leadership, budget management, and collaboration with cross-functional teams to align marketing goals.

The Strategic Partnerships Account Manager at Exoticca is responsible for negotiating rates with partners, coordinating interdepartmental communication, managing the budget, optimizing partner performance, and representing the company at meetings and trade shows.

The Analytics Engineer will analyze data to support decision-making across the organization, define key metrics, design dashboards, and communicate insights to management. They will collaborate with various departments and utilize SQL, Python, and visualization tools to enhance customer experiences and drive business initiatives.

As a Digital Analyst, you will leverage data to drive decision-making, focusing on web analytics, tracking implementation, data extraction, and analysis. You will work with tools like Google Analytics 4, SQL, and Google Tag Manager while collaborating with cross-functional teams to present complex data insights in a clear manner.

The Sales Team Lead supervises and motivates a multicultural sales team, manages performance against sales objectives, and analyzes KPIs to ensure high customer satisfaction and deliver outstanding service.

The Senior PHP Backend Developer II will design, develop, and implement projects using PHP and Symfony while migrating existing code to best practices and scaling infrastructure. Responsibilities include mentoring junior developers, ensuring code quality, security, and performance, and collaborating with the team for effective solutions to development challenges.

As a Travel Product Buyer, you will create desirable travel packages, negotiate with partners, design itineraries, and ensure customer satisfaction by leveraging your travel network and market trends. Your role focuses on developing unique travel experiences for Exoticca's customers while maintaining a competitive edge in pricing and quality.

The Resellers Hunter Lead at Exoticca is responsible for identifying and negotiating partnerships within the travel industry, managing budgets, optimizing partner performance, and ensuring effective communication across departments to enhance collaboration and results.

As a Group Travel Specialist, you will manage travel requests from advisors, create and handle reservations, track group performance, and assist with the booking process. Your role will involve communication, organization, and multi-tasking to ensure efficient service delivery.

As a Senior React Frontend Developer at Exoticca, you'll design and implement innovative features using React and TypeScript, enhance the code quality through improved testing, and contribute to a collaborative team environment focused on agile development and project leadership.

As Partnerships Manager, you will negotiate terms with existing marketing partners, source new partnerships, analyze performance, collaborate with internal teams to manage a publications calendar, and forecast budgets and revenue for the partnerships team.

As a Brand Creative Lead at Exoticca, you will oversee the creative output of the Branding team, ensuring consistency of the Exoticca brand across all channels. You will manage campaign production, collaboration with agencies, and mentor creative teams while optimizing assets based on performance data to align with commercial objectives.

As a Platform Engineer, you will design and architect cloud-based infrastructure, automate deployment processes, and implement CI/CD pipelines. You will also ensure security compliance, monitor system performance, and lead innovation initiatives to enhance platform capabilities.

Exoticca is seeking new team members who are passionate about travel and ready to tackle challenges within a dynamic, multicultural environment. Responsibilities include contributing to the company's innovative travel solutions and participating in creating memorable experiences for customers.