Exness
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The Customer Support Executive will provide technical support and issue resolution to existing clients through various communication channels, ensuring excellent service. Responsibilities include processing client requests, escalating issues via Salesforce or Jira, verifying client documents, preparing reports, and achieving quarterly KPIs.
As a Customer Support Executive, you will provide exceptional service to clients via live chat, phone, and email. Your responsibilities include resolving issues, escalating cases when necessary, verifying client documents, and updating clients on request statuses. You will also be required to meet KPIs and assist with ad hoc tasks, while maintaining a good company image.
As a Customer Support Executive at Exness, you will provide exceptional service to clients by resolving issues through live chat, phone, and email. You will manage technical inquiries, escalate issues as needed via Salesforce or Jira, track request status, verify client documents, and achieve quarterly performance goals while maintaining a positive company image.
As a Customer Support Executive at Exness, you will provide exceptional service to clients through live chat, phone, and email. Responsibilities include resolving issues, processing client requests, document verification, and achieving KPI targets, with opportunities for professional development and team-building activities.
As a Vietnamese Speaking Verifications Specialist at Exness, you'll support compliance efforts including implementing KYC procedures, conducting AML screening, monitoring suspicious activity, performing compliance audits, and maintaining compliance records. You'll collaborate with teams to meet reporting obligations while ensuring compliance with anti-money laundering policies.
As a Japanese Speaking Verifications Specialist, you will ensure compliance with KYC procedures, conduct AML screening checks, perform Enhanced Due Diligence on high-risk clients, monitor client transactions for suspicious behavior, and maintain compliance records, contributing to the company's risk management efforts.
As a Data & Analytics Manager, you will oversee a team, guiding performance, strategy, and insights for CRM marketing. You will lead data projects, ensure quality control, and drive operational efficiency while fostering team communication and collaboration.
The role involves supporting compliance efforts by implementing KYC procedures, performing AML screening and Enhanced Due Diligence, ongoing client monitoring, conducting compliance audits, and maintaining compliance records.
As a Bahasa Indonesia Speaking Verifications Specialist, you will support compliance efforts by implementing KYC procedures, conducting AML screenings, performing Enhanced Due Diligence, and monitoring transactions for suspicious activities. Your role includes maintaining compliance records and performing audits to ensure adherence to regulations.
As a Customer Support Executive, you will provide support to clients through live chat, phone calls, and email. This includes processing requests, resolving issues, and ensuring excellent service while meeting quarterly KPI targets. You will also verify client documents and assist in other tasks as assigned by the customer support manager.
As a MENA Regional Marketing Manager, you will drive the regional marketing strategy, lead 360 campaigns, collaborate with stakeholders, manage media placements, analyze market trends, ensure compliance, monitor budgets, and report on performance for strategic growth in the MENA region.
Lead the strategy and execution for AI/LLM-based products in customer support. Collaborate with teams to ensure product delivery, track KPIs, and validate customer engagement strategies through testing and interviews.
In this role, you will automate business processes, manage Jira projects, and ensure their security while working with various departments to gather their requirements. You'll also integrate Jira with different data sources and provide training on Jira functionalities.
The Senior PSP Account Manager will support vendor relationship management with a focus on payment providers. Responsibilities include analyzing payment landscapes, reviewing commercial offers, onboarding new vendors, and managing communications and issue resolutions, all aimed at enhancing the payment experience for clients.
Join Exness as a Backend Software Engineer in either the Payments or Trading Departments. Develop, test, and maintain microservices in Go, participate in architectural discussions, review code, and integrate with other teams' services. Requires 4-5 years of software development experience, strong Golang and SQL expertise, knowledge of Kubernetes, Git, Kafka, REST API, and microservice architecture. Problem-solving skills and advanced English proficiency are essential. Nice to have experience with Python, Kafka Connect, Clickhouse, MongoDB, and Temporal.
As a Senior Python Developer, you will develop web stack services and trading interfaces within a financial markets context. You'll optimize existing software solutions, innovate new ideas, and collaborate closely with product managers to enhance customer experiences and streamline payment systems.
The Global Head of PR & Media Strategy will manage worldwide PR strategies, develop marketing PR plans, cultivate media relationships, handle crisis communications, and collaborate with various departments to enhance the corporate brand and company image.
The Transfer Pricing Advisor at Exness will manage intra-group transfer pricing arrangements, provide technical tax support, and ensure compliance with domestic TP legislations. Responsibilities include maintaining documentation, assisting with audits, and collaborating with finance teams to implement approved methodologies.
As a Network Engineer at Exness, you will provide technical support and development for global office infrastructure, ensuring optimal performance of wired and wireless networks. Responsibilities include troubleshooting, collaborating with security, managing IT assets, and maintaining documentation while fostering positive relationships across departments.
As a Senior Paid Media Specialist at Exness, you will manage and execute digital performance campaigns across various platforms, including Google Ads and social media. Your responsibilities include optimizing campaigns, analyzing performance metrics, and collaborating with the Production Team to create effective marketing assets.