Search the 50 jobs at Exness

As a Customer Support Executive, you will provide excellent service and issue resolution for clients through live chat, phone, and email. You will navigate multiple systems to process requests, escalate issues using Salesforce or Jira, and ensure effective communication while maintaining company image.

The Customer Support Executive at Exness will provide support and issue resolution for clients through live chat, phone, and email. Responsibilities include processing requests, troubleshooting, updating clients, and maintaining a good company image, while achieving quarterly KPI targets. The role also involves verifying documents and preparing reports.

The Engineering Manager will lead multiple development teams focused on building and maintaining customer support tools and systems. Responsibilities include mentoring teams, project management, technical oversight, and collaboration with product managers. The role emphasizes continuous improvement and stakeholder communication to enhance customer satisfaction and operational efficiency.

As a Network Engineer at Exness, you will manage and safeguard the trading infrastructure network, collaborating with teams to develop low latency solutions, analyze traffic flow, and ensure smooth operational transitions for production. You will implement network architecture and capacity planning while utilizing various network protocols and technologies.

As a Partner Relationship Manager, you will ensure partner satisfaction and manage business relationships with partners in the financial trading sector. You will focus on account management, business development, and proactively communicate with partners about the company's offerings and strategies to grow a profitable portfolio. Team collaboration and participation in partner events will also be key responsibilities.

As a Customer Support Executive at Exness, you will assist clients by processing requests, troubleshooting issues, and providing technical support through multiple communication channels. You will ensure high-quality service, meet KPI targets, and maintain client relationships while navigating various programs like Salesforce and Jira.

As a Customer Support Executive at Exness, you will ensure excellent service and issue resolution for clients. You'll handle requests via live chat, phone, and email, using Salesforce or Jira for escalations and updating clients on their request status. Your role includes verifying documents from clients and preparing reports while meeting quarterly KPI targets.

As a Virtualisation's DevOps Engineer, you will manage and develop the company's virtualization platform, focusing on both public and private cloud environments. Responsibilities include deployment automation, ensuring platform reliability, collaborating with engineering teams, and maintaining observability for virtual environments.

The Brand Lead & Creative Content Strategist will shape the company's branding and content strategy across digital platforms, ensuring consistency and innovation. Responsibilities include developing brand voice, optimizing digital marketing funnels, managing content across channels, and evaluating content effectiveness. The role requires collaboration with various teams and staying updated on industry trends.

The Senior Conversion Rate Optimization Specialist at Exness will develop and execute CRO strategies to enhance conversion rates on digital assets. Responsibilities include conducting A/B testing, analyzing user data, collaborating with various teams, and presenting insights to stakeholders, all aiming to optimize user experiences on high-traffic web properties.

As a Customer Support Team Lead, you will manage customer handling issues, guide team members, oversee customer complaints and fraud cases, assist with tasks during high-volume hours, conduct new hire interviews and orientations, and ensure the team meets set KPIs.

The Quantitative Researcher will develop and optimize pricing algorithms through research and analysis, analyze market data, and create analytical tools. Responsibilities include investigating trading behaviors, conducting competitor analysis, and managing pricing strategies and conditions for financial instruments.

As a QA Engineer, you will define testing strategies, create detailed test cases, and test both manual and automated workflows to ensure the reliability of internal trading products. You'll work alongside Software Engineers and Business Analysts to maintain product quality and manage integrations.

As a Vietnamese Speaking Verifications Specialist at Exness, you will implement KYC procedures, conduct AML screening checks, perform Enhanced Due Diligence, and monitor transactions to identify suspicious activities. You will ensure compliance with regulations, maintain compliance records, and collaborate with relevant parties. Additionally, you will carry out audits and suggest corrective actions to strengthen compliance protocols.

As a Japanese Speaking Verifications Specialist, you will support compliance efforts by ensuring KYC procedures are followed, conducting AML screenings, performing due diligence on high-risk clients, and monitoring client activities for suspicious behaviors. You'll also maintain compliance records and collaborate with teams to meet reporting obligations.

The Data & Analytics Manager at Exness will lead a cross-functional team, providing insights and BI/ML/DS solutions for marketing. Responsibilities include team management, performance evaluation, strategy development, and overseeing analytical projects while ensuring quality control and driving business results.

As a Chinese Speaking Verifications Specialist, your role involves implementing KYC procedures, conducting AML screenings, and monitoring client activities for suspicious behavior. You will carry out compliance audits, manage compliance records, and ensure adherence to regulatory requirements while collaborating with various stakeholders.

The role involves overseeing compliance processes including KYC procedures, conducting AML screenings, performing due diligence, monitoring client activities for suspicious behavior, and maintaining compliance records while performing audits and implementing policies against money laundering.

The Quality Assurance Leader at Exness is responsible for managing TQAs, leading them to meet KPIs, ensuring customer satisfaction, and implementing process improvements. This hands-on role includes training and coaching staff, analyzing performance data, and enhancing quality through audits and feedback.

As a Customer Support Executive at Exness, you will handle client requests and issues through live chats, calls, and emails, ensuring excellent service. You will also escalate complex issues, verify client documents, prepare reports, and achieve quarterly KPIs under the guidance of the customer support manager.