Convera
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The Third Party Supplier Manager will ensure compliance with DORA regulations by managing critical supplier relationships, monitoring vendor performance, executing audit rights, and updating supplier policies. The role requires collaboration with internal teams and proactive management to maximize supplier value.
The Senior Learning Specialist will collaborate with stakeholders to analyze training needs and create effective learning solutions. Responsibilities include instructional design, content creation, agile project management, and evaluating training effectiveness to continuously improve the learning experience.
In this role, you will develop and implement solutions for business initiatives, coordinate multiple projects, support end-user acceptance testing, gather business requirements, and document integration issues while serving as a subject matter expert.
The Customer Support Associate role at Convera involves providing internal support to sales and operations, handling client transactions, managing communication with clients, and ensuring compliance with service level agreements (SLAs). Responsibilities also include data entry into SFDC, transaction monitoring, and maintaining relationships with clients while delivering high-quality service under pressure.
The Inside Sales Manager will lead and develop the inside sales team for the EU Digital business, focusing on driving sales performance, coaching team members, and optimizing processes. Key responsibilities include team leadership, sales strategy execution, performance monitoring, and process improvement.
The Accounting Associate at Convera will perform daily reconciliations to ensure accurate accounting transactions, monitor bank activities, manage accounts reconciliations, analyze data in compliance with regulations, and maintain general ledger entries. Strong communication skills and proficiency in Microsoft Excel are required.
The KYC Product Manager will lead the modernisation of Convera's KYC and onboarding platform, enhancing customer experience and operational efficiency. Responsibilities include managing product roadmaps, analyzing processes, collaborating with teams, ensuring data quality, and implementing improvements in compliance and risk management.
As a Compliance Analyst at Convera, you'll help promote a strong compliance culture. Your responsibilities include analyzing KYC information, investigating potential risks from customers, advising KYC Operations teams, monitoring KYC controls, and supporting audits. You'll also track regulatory changes and deliver training to team members.
The Principal, Transformation will lead complex transformation programs, drive decision-making, manage cross-functional initiatives, and present data-informed insights to enable senior leadership. The role requires strong communication, problem-solving skills, digital proficiency, and a proactive approach in a fast-paced fintech environment.
As a Customer Support Associate at Convera, you will serve as the first point of contact for customers, helping with payment queries, ensuring accurate information is recorded, updating cases, and maintaining compliance. You'll work to resolve issues and provide excellent customer service, collaborating with internal departments as needed.
The Senior Site Reliability Engineer at Convera is responsible for incident management, risk mitigation, improving mean time to resolution, and enhancing service reliability. This role involves driving automation, defining service quality metrics, and sharing best practices in SRE to uphold customer experience standards.
As a Senior Site Reliability Engineer at Convera, you will lead incident management, improve service reliability, and enhance the customer experience. Your role involves risk mitigation, streamlining automation, and implementing global CI/CD pipelines. Experience in multi-region AWS systems and proficiency in programming languages like Python, Go, or Rust is essential.
The Senior Site Reliability Engineer at Convera will lead incident management, improve MTTR, and enhance service reliability through automation and best practices in SRE. Responsibilities include managing cloud-native systems, implementing CI/CD pipelines, and ensuring service quality metrics are met, while fostering a culture of continuous improvement and reliability.
As an ICT Risk Manager at Convera, you will develop and maintain risk management frameworks, support ICT risk identification and assessment, ensure compliance with regulatory standards, and provide training and guidance on best practices. You will collaborate with various stakeholders to enhance the company's risk culture and handle management reporting and data analysis.
As a Staff Software Engineer at Convera, you'll be responsible for optimizing software functionality, troubleshooting issues, recommending improvements, and collaborating with a globally distributed team. You will also work on Java full stack development and engage with customers to resolve technical challenges.
As a Quantitative Financial Risk Manager, you will analyze financial risks using quantitative models, support ICARA report evaluations, integrate risk management within the enterprise framework, maintain financial risk registers, interpret and mitigate risks, and manage strategic projects.
The Quantitative Risk Manager at Convera will analyze financial risks using quantitative methods, support Capital Risk evaluations with internal models, ensure integration within the global risk management framework, maintain risk registers, and deliver strategic projects to enhance risk culture while interpreting and mitigating risks across the organization.
As an SDET, you will develop and implement robust test automation solutions for functional, integration, and non-functional tests. Responsibilities include creating test plans, executing test cases, developing automation strategies, and collaborating with cross-functional teams. You'll also maintain automated scripts and involve in troubleshooting and root cause analysis.
As an Inside Sales Associate, you will manage a portfolio of over 500 clients, aiming for retention and revenue growth while acquiring new customers. Responsibilities include utilizing CRM systems for tracking, conducting account reviews, launching marketing campaigns, and delivering product demonstrations.
As a Sales Development Representative at Convera, you'll identify and contact new prospects to set appointments for Senior Business Development Managers. You'll use sales tools and CRM software to manage leads and achieve KPIs related to revenue and appointment setting. Strong organizational skills and a professional telephone manner are essential.