
Console
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Console helps IT teams automate support requests directly in Slack using AI that is trained on your existing KB, app matrix, company policies, etc. Anything that can't be automated is seamlessly handed off to a human agent in your existing help desk.
We're currently able to deflect 55%+ tickets across our customers, automating things like: access requests, KB search & surfacing, password / MFA resets, group management, team routing, etc.
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Console Offices
OnSite Workspace
Employees work from physical offices.
Typical time on-site:
None
San Francisco, California, USA