Search the 12 jobs at Broadvoice

As a Principal Software Engineer, you will lead the design and development of cloud communication platforms, focusing on scalability, performance, and security. You'll mentor engineers, drive the implementation of technologies, ensure best practices in architecture, and optimize system performance while collaborating with cross-functional teams.

The Customer Success Manager at Broadvoice will enhance customer journeys through proactive engagement and solutions. Key responsibilities include identifying operational needs, facilitating training, monitoring customer satisfaction, and fostering strong relationships with clients and stakeholders.

The Product Manager at Broadvoice will participate in product development lifecycle activities, support product strategy, conduct market analysis, write user stories within an Agile framework, and align stakeholders for product evolution. The role requires a strategic mindset and effective communication skills to work with cross-functional teams.

The Regional Channel Manager at Broadvoice will recruit and manage sales agents/channel partners, educate them on products, assist in negotiations and closing deals, and work collaboratively with marketing and operations to optimize partner success and promote the Broadvoice brand.

The Mid-Level Salesforce Administrator will enhance and improve the Salesforce platform by gathering user requirements, managing user licenses, and implementing best practice configurations. Responsibilities include handling user support tickets, executing Salesforce configuration changes, maintaining data quality, and conducting system maintenance. The role emphasizes user experience and stakeholder communication.

As a Customer Success Manager at Broadvoice, you will enhance customer journeys, ensuring satisfaction and retention by proactively engaging clients, identifying operational needs, and managing stakeholder relationships. You'll also monitor business objectives and facilitate customer autonomy through training and support.

The QA Automation Engineer will design, develop, and maintain automated test scripts and frameworks. Responsibilities include implementing automated tests for regression and performance, integrating these tests into CI/CD pipelines, and troubleshooting test failures while collaborating with developers to enhance testing efficiency.

As a Core Network Operations Engineer, you will troubleshoot and optimize VoIP systems, implement monitoring systems for proactive issue detection, and collaborate with teams for operational improvements. You'll be responsible for maintaining system reliability and participating in incident escalation.

The Partner Development Specialist supports the channel development team by managing partner relationships, driving sales enablement, and aiding in business development efforts. Responsibilities include training partners, managing sales pipelines, monitoring performance metrics, organizing marketing events, and ensuring compliance in partnerships.

As a Technical Customer Support II at Broadvoice, you will provide technical assistance to business customers via phone, chat, and email, diagnosing and resolving hardware and software issues while documenting relevant details and producing knowledge base content. Strong understanding of networking and VoIP technologies is essential for this role.

The Growth Marketing Manager will develop and execute new marketing strategies for the Iberian market, focusing on demand generation, customer acquisition, and brand awareness. This role involves working with cross-functional teams to deliver localized campaigns and analyze performance data to optimize ROI.

The Android Engineer will collaborate with cross-functional teams to design, implement, and deploy new mobile app features. Responsibilities include code refactoring, performance monitoring, mentoring junior engineers, and providing technical leadership in agile environments.