The Software Engineer at Broadvoice will collaborate with product managers and engineers to design, implement, test, and deploy software products using agile methodologies. Responsibilities include writing automated tests, participating in code reviews, and mentoring junior engineers, while also leading projects and translating business needs into technical requirements.

As a Principal Software Engineer, you will lead the design and development of cloud communication platforms, focusing on scalability, performance, and security. You'll mentor engineers, drive the implementation of technologies, ensure best practices in architecture, and optimize system performance while collaborating with cross-functional teams.

The Partner Development Specialist supports the channel development team by managing partner relationships, driving sales enablement, and aiding in business development efforts. Responsibilities include training partners, managing sales pipelines, monitoring performance metrics, organizing marketing events, and ensuring compliance in partnerships.

In this role, the Technical Customer Support II will handle inquiries and problems from business clients through phone, chat, and email. Responsibilities include resolving technical issues related to hardware and software, documenting these issues, and creating knowledge base content for the team.

Broadvoice seeks an experienced IT Specialist to join their IT Support team. Responsibilities include managing local endpoints, supporting internal users globally, troubleshooting IT requests, conducting onboarding and offboarding, and ensuring asset management. The role requires expertise in Microsoft systems and effective communication skills.

The Software Engineer will design, develop, and maintain software solutions using Nest.js and Ruby on Rails. Responsibilities include mentoring team members, working with cross-functional teams to translate business needs into technical requirements, writing efficient code, and maintaining robust documentation. The role also emphasizes quality through code reviews and testing.

As a Customer Success Manager at Broadvoice, you will enhance customer journeys, ensuring satisfaction and retention by proactively engaging clients, identifying operational needs, and managing stakeholder relationships. You'll also monitor business objectives and facilitate customer autonomy through training and support.

The Mid-Level Salesforce Administrator will enhance and improve the Salesforce platform by gathering user requirements, managing user licenses, and implementing best practice configurations. Responsibilities include handling user support tickets, executing Salesforce configuration changes, maintaining data quality, and conducting system maintenance. The role emphasizes user experience and stakeholder communication.

The QA Automation Engineer is responsible for designing, developing, and maintaining automated test scripts and frameworks. The role involves implementing tests for various software aspects, integrating them into CI/CD pipelines, monitoring test runs, and troubleshooting issues. It emphasizes improving automation frameworks and collaborating with developers to enhance product quality.

The Growth Marketing Manager will develop and execute new marketing strategies for the Iberian market, focusing on demand generation, customer acquisition, and brand awareness. This role involves working with cross-functional teams to deliver localized campaigns and analyze performance data to optimize ROI.

As a Core Network Operations Engineer, you will troubleshoot and optimize VoIP systems, implement monitoring systems for proactive issue detection, and collaborate with teams for operational improvements. You'll be responsible for maintaining system reliability and participating in incident escalation.

The Regional Channel Manager at Broadvoice will recruit and manage sales agents/channel partners, educate them on products, assist in negotiations and closing deals, and work collaboratively with marketing and operations to optimize partner success and promote the Broadvoice brand.

The People Operations Specialist will focus on supporting HR operations, ensuring compliance with U.S. labor laws, maintaining employee records, assisting with payroll and benefits, and enhancing employee engagement, while also managing office operations.

In this role, the Sales Engineer Manager will oversee pre-sales activities for Contact Center solutions, gather and prepare RFI/RFQ responses, and present technical solutions to customers. The position requires experience in team management and operations within the Contact Center area.