AI Engineer

Posted 6 Days Ago
Be an Early Applicant
Hiring Remotely in Portugal
Remote
Mid level
Cloud
The Role
The AI Engineer will lead the research and development of large language models, enhancing company processes and customer products by integrating AI solutions and optimizing performance.
Summary Generated by Built In

POSITION DETAILS:

LOCATION: Remote, in Portugal

DEPARTMENT: Software Engineering

REPORTS TO: VP of Software Engineering 

 

POSITION SUMMARY: Broadvoice is looking for an AI Engineer specializing in Large Language Models (LLMs) to lead research and development initiatives aimed at enhancing both our internal processes and customer-facing products. This role involves experimenting with state-of-theart LLMs, optimizing their performance, and integrating them into scalable solutions that drive innovation in cloud communications.

 

YOUR DAY-TO-DAY:

  • Research and experiment with LLMs (e.g., OpenAI, Anthropic, Mistral, Llama) to identify potential applications in automation, customer interactions, and internal processes.
  • Develop and fine-tune LLM-powered solutions, focusing on areas such as chatbots, intelligent assistants, and knowledge retrieval.
  • Apply prompt engineering techniques to improve model performance for Broadvoice’s use cases.
  • Explore and implement retrieval-augmented generation (RAG) approaches, integrating LLMs with structured company knowledge bases.
  • Collaborate with engineering and product teams to integrate AI-powered features into Broadvoice’s products and services.
  • Stay updated on emerging AI trends and assess third-party AI tools that could accelerate development.


WHAT YOU BRING TO THE TEAM:

  • Master’s in Artificial Intelligence, Computer Science, Data Science, or a related field (or equivalent experience).
  • Proven experience working with LLMs, NLP and machine learning.
  • Strong experience with Node.js (JavaScript/TypeScript) and working with RESTful APIs and WebSockets.
  • Knowledge of vector databases (e.g., Pinecone, Weaviate, FAISS) and retrievalaugmented generation (RAG) methodologies.
  • Experience with fine-tuning and deploying models in cloud environments (AWS, Azure, or GCP) is a plus.
  • Passion for exploring and implementing the latest advancements in AI and LLMs.
  • Critical thinking and problem-solving mindset.
  • Strong communication skills.


WHY BROADVOICE?

At Broadvoice, we believe in more than just work. We’re committed to creating an environment where you can grow, learn, and make an impact while enjoying a balanced and fulfilling life. At Broadvoice, you’re not just joining a company, you’re joining a place where our success is your success, and your potential has no limits.


Grow Your Career

Whether you’re interested in advancing technical skills, developing leadership acumen, or exploring new areas, we support your career journey with clear growth paths, access to learning resources, and mentorship.

Enjoy Flexibility

We know life happens outside of work. Our remote-first approach and focus on work-life harmony let you thrive in all areas of your life.

Community & Culture

Be part of a team that values diversity, inclusion, and a sense of belonging—where your contributions make a real difference.

Make an Impact

With us, your ideas are heard and your work is meaningful. As a member of our team, you’ll play a central role in building a more reliable and process-oriented infrastructure for Broadvoice’s future.


READY TO JOIN US?

Are you ready to join a passionate and talented team to build the future of Broadvoice?

If you’re a strategic thinker, a collaborative leader, and have a talent for driving impactful results, we’d love to meet you! Apply now to become part of a forward-thinking company that’s growing and empowering its people across all roles and departments.


Top Skills

AWS
Azure
Faiss
GCP
JavaScript
Machine Learning
Nlp
Node.js
Pinecone
Restful Apis
Typescript
Vector Databases
Weaviate
Websockets
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The Company
HQ: Northridge, CA
186 Employees
On-site Workplace
Year Founded: 2005

What We Do

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America. Visit Broadvoice.com to learn more.

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