Senior Vice President, Engineering

Job Title: Senior Vice President (SVP) of Engineering
Location: Portugal (Remote)
Department: Engineering
Reports To: Chief Product Officer

About Broadvoice:
Broadvoice is a global leader in software and telecommunications, empowering businesses with cutting-edge communication solutions. We are on a mission to redefine how businesses connect, collaborate, and grow. Join us as we scale new heights and deliver innovative, high-quality services to our customers worldwide.

Role Overview:
Broadvoice is seeking a visionary SVP of Engineering to lead our Engineering group, which includes Software Engineering, Site Reliability Engineering (SRE), Quality Assurance (QA), IT, Security, and NOC. This is a critical leadership role where you will drive strategy, foster collaboration, and ensure excellence across a global, multi-disciplinary team. Reporting directly to the Chief Product Officer, you’ll shape the future of our platforms and lead innovation in a high-paced, mission-driven environment.

What You’ll Do:

• Lead Engineering Excellence:
• Oversee the architecture of Broadvoice’s platforms, ensuring scalability, reliability, and security.
• Optimize performance, resolve technical issues, and drive cost efficiency across platforms.
• Deliver Business Priorities:
• Align engineering roadmaps with company goals and stakeholder expectations.
• Monitor and improve KPIs such as quality, velocity, productivity, and customer satisfaction.
• Drive Compliance and Security:
• Ensure adherence to global standards and regulations, including GDPR, ISO, and PCI.
• Foster a security-first culture within all engineering practices.
• Build and Lead Teams:
• Attract, retain, and mentor top talent across diverse global teams.
• Foster collaboration, diversity, and inclusion while empowering leadership within VP and Director-level staff.
• Innovate and Strategize:
• Develop and execute engineering strategies that drive growth and align with the company’s vision and mission.
• Stay ahead of industry trends to identify opportunities for innovation and improvement.
• Budget and Resource Management:
• Manage an annual budget exceeding $10M, ensuring resource optimization and ROI.

Your Goals:

• Deliver high-quality software products and services with measurable customer satisfaction and retention.
• Collaborate with product teams to define and execute roadmaps that drive market share and profitability.
• Establish best practices in software development, testing, deployment, and maintenance.
• Foster a culture of accountability, innovation, and continuous improvement within the Engineering organization.
• Build lasting relationships with internal and external stakeholders to ensure alignment and mutual success.

What You Bring to the Team:

• 10+ years of leadership experience managing global engineering teams of 150+ across multiple time zones.
• Proven success in delivering high-quality cloud-based products using platforms like AWS, Azure, or Google Cloud.
• Deep expertise in scalable, stable, and secure architecture principles.
• Exceptional ability to manage budgets over $10M while optimizing resources and costs.
• A track record of strategic thinking, innovation, and driving growth.
• Collaborative and empowering leadership style that fosters trust and accountability.
• Outstanding communication and interpersonal skills, with a strong ability to build relationships.
• Passion for learning, adaptability to change, and commitment to a long-term vision.

Why Join Broadvoice?

• Lead a world-class engineering team in a dynamic and fast-growing organization.
• Make a significant impact on global communication solutions.
• Work in a collaborative, innovative, and mission-driven environment.
• Competitive compensation and benefits.