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bet365
Jobs at bet365
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Digital Media • Gaming • Software • eSports • Automation
The Senior Customer Service Manager ensures operational efficiency and high customer service standards. Responsibilities include shaping the customer journey, leading and developing the team, enhancing internal processes, driving departmental growth, and addressing escalated customer issues.
Digital Media • Gaming • Software • eSports • Automation
The Fraud and Risk Specialist is responsible for monitoring gaming transactions, analyzing player accounts for fraudulent activities, managing payment transactions, and ensuring compliance with regulations. The role includes handling fraud investigations, providing customer support, and producing reports on fraudulent activity, all within a fast-paced sports gambling environment.
Digital Media • Gaming • Software • eSports • Automation
As an Architect, you'll design and oversee architectural solutions for a US Sports Betting and Trading platform, ensuring alignment with departmental goals. You will collaborate with other technical leaders, manage stakeholder communications, and de-risk technical changes. Your role involves providing governance and support for technology alignment, contributing to architectural discussions, and innovating solutions within a complex environment.
Digital Media • Gaming • Software • eSports • Automation
This role involves analyzing the Mexican sports betting market, generating insights through data analysis and competitive research, and reporting performance metrics to support senior leadership decisions. The Trader will also monitor industry trends and optimize business strategies while working flexible hours to cover key sporting events.
Digital Media • Gaming • Software • eSports • Automation
As a Customer Service Representative, you will assist customers, resolve issues, and communicate effectively. The role requires flexibility for varying schedules, including evenings and weekends, and emphasizes personal growth within the organization. You will utilize internal tools to handle inquiries and maintain a positive customer experience.
Digital Media • Gaming • Software • eSports • Automation
The Trading Assistant will support the Trading Control team, providing administrative assistance to Sportsbook Traders. Responsibilities include monitoring live events, verifying online offerings, resolving issues, and improving communication between trading and betting operations.
Digital Media • Gaming • Software • eSports • Automation
The Lead Sports Analyst will lead a team focused on developing and maintaining mathematical models for trading tools at bet365. Responsibilities include managing workloads, mentoring team members, ensuring quality, tracking progress, and facilitating communication across teams. A strong understanding of pricing algorithms and statistical methods is required.
Digital Media • Gaming • Software • eSports • Automation
The Network Engineer will maintain and support the enterprise network infrastructure, ensuring operational efficiency and compliance. Responsibilities include troubleshooting network issues, configuring devices, performing upgrades, and documenting network configurations. The role involves collaboration with teams to provide solutions aligned with business objectives.