Search the 15 jobs at bet365

The Cloud Platform Engineer will support and enhance public Cloud services for Sports Trading and Core Systems. Responsibilities include deploying and managing Cloud resources, advocating Cloud adoption best practices, and driving engineering excellence across teams. The role emphasizes collaboration with development teams and implementing self-serve automation technologies.

The Senior Manager, Voice of Customer will analyze customer behaviors and feedback to improve the customer experience. Responsibilities include developing survey methodologies, creating dashboards for metrics tracking, and presenting insights to stakeholders. This role requires strong analytical skills, project management experience, and collaboration with various teams.

The Trader role involves analyzing and monitoring commercial performance metrics in the Mexican market, conducting market research and competitor analysis, producing reports for senior leadership, and generating actionable insights to optimize business strategies. This position includes flexible hours to align with the busy sports calendar.

The CDD Specialist is responsible for conducting customer due diligence, performing AML investigations, analyzing alerts for potential threats, and documenting findings as per regulatory requirements. The role requires attention to detail, problem-solving skills, and communication abilities while working independently and collaboratively within a compliance team.

The Senior Manager of User Experience Research will develop and implement a UXR strategy, conduct generative and evaluative research, synthesize findings, analyze customer behaviors using VoC feedback and data analytics, and present recommendations to stakeholders while fostering relationships with partners.

The AVP of Digital Marketing will lead digital activities for the brand in the US, focusing on customer acquisition and retention. Responsibilities include managing digital budgets, guiding a team, driving performance marketing initiatives, and developing strategies for effective campaign delivery across channels.

The Trading Assistant will provide administrative support within the Trading department by managing website content to ensure compliance with regulatory requirements. Responsibilities include maintaining product restrictions, monitoring compliance across various platforms, and handling departmental communications.

As a Casino Operations Coordinator, you will manage the release, testing, and evaluation of casino games, ensuring compliance and quality. You will liaise with stakeholders, optimize game performance, and support various casino projects while working flexible hours as needed.

Develop and maintain applications and services for sports trading, ensuring robust and efficient code. Support product development, testing phases, and existing trading functions, while contributing to solution proposals. Support team dynamics with excellent communication skills and problem-solving abilities.

The Software Engineer will develop, enhance, and support Core Systems essential for the bet365 website, focusing on high transaction volumes, fault tolerance, and concurrency. Responsibilities include creating scalable solutions, maintaining distributed components, and improving existing code bases in a Linux environment.

The Fraud and Risk Specialist analyzes player accounts for fraud, manages payment transactions, ensures compliance, conducts investigations, reviews transaction data, and provides customer service. The role involves monitoring transactions, assessing risk, and producing reports on fraudulent activities within the sports gambling industry.

As a Customer Service Representative at bet365, you will provide outstanding service to customers through various channels. Your role involves resolving inquiries, addressing complaints, and collaborating with team members to enhance the customer experience in a fast-paced environment. You will benefit from extensive training and support throughout your career development.

As the Casino Delivery Team Leader, you will guide and develop a team to deliver high-quality gaming products while ensuring an exceptional customer experience. You'll oversee daily operations, manage team performance, optimize processes, provide coaching, and maintain effective communication with stakeholders.

The Customer Service Representative will assist and support customers, resolving issues through effective communication via live chat, telephone, and email. This role involves using internal tools, collaborating with team members, and ensuring a positive customer experience while advocating for responsible gaming.

The Lead Sports Analyst will manage the Sports Analysis team, focusing on designing and maintaining mathematical models for trading tools. Responsibilities include leading a team, ensuring quality in processes, tracking project progress, mentoring members, and maintaining communication with other departments.