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Top Customer Success Jobs in Wilmington, NC

18 Days Ago
Remote
Wilmington, NC
Entry level
Entry level
Internet of Things • Robotics • Software
Formic seeks passionate individuals to contribute to company culture and operations. Candidates should align with the company's values, focusing on customer satisfaction, adaptability, prioritization, and collaboration to innovate and enhance American manufacturing.
18 Days Ago
Remote
Wilmington, NC
85K-106K Annually
Mid level
85K-106K Annually
Mid level
Information Technology • Business Intelligence • Consulting
The Senior Associate Client Success Manager manages the client lifecycle from onboarding to account renewals, ensuring effective client relationships and communications. Responsibilities include assessing account health, documenting requirements, preparing status reports, and managing quality assurance metrics, while driving continuous improvement in client services.
18 Days Ago
Remote
Wilmington, NC
Mid level
Mid level
Artificial Intelligence • Cloud • Fintech • Healthtech • Biotech
As a Solution Manager, you will manage customer onboarding, ensuring integration of new clients into products and services. You will handle project timelines, maintain customer relationships, and provide support and training to enhance user experience and engagement, aiming for high retention and satisfaction.
Top Skills: PosSalesforce

Featured Jobs

18 Days Ago
Remote
Wilmington, NC
Junior
Junior
AdTech • Marketing Tech • Consulting
The Senior Manager, Marketplaces Specialist leads marketing campaigns and optimizes brand presence on online platforms like Amazon and other marketplaces. This role involves client engagement, innovative strategy development, data analysis, and maintaining efficient operations to enhance product visibility and sales.
Top Skills: Amazon Ad ConsoleAmazon Dsp
18 Days Ago
Remote
Wilmington, NC
Entry level
Entry level
eCommerce • Marketing Tech
The position seeks individuals to fill roles as recruiters, focusing on attracting and sourcing candidates for various job openings.
19 Days Ago
Remote
Wilmington, NC
Expert/Leader
Expert/Leader
Security • Software • Cybersecurity
The Senior Director of Global Customer Success will lead the team to enhance customer value, drive revenue and growth, mentor staff, optimize customer experience, and engage cross-functionally within the organization. They will implement strategies to maintain high customer retention and successfully navigate challenges in customer relationships.
19 Days Ago
Remote
Wilmington, NC
Senior level
Senior level
Software
As a Technical Support Engineer, you will diagnose and resolve complex technical issues, assist customers, and work collaboratively with support teams. You will be involved in system administration, networking troubleshooting, and coding for automation while also proposing process improvements and developing internal documentation.
Top Skills: GoJavaScriptLinuxRustSQL
19 Days Ago
Remote
Wilmington, NC
Entry level
Entry level
Fintech
The Bookkeeper will maintain accurate financial records, manage client accounts, and ensure timely financial reporting. Responsibilities include processing transactions in QuickBooks Online, preparing payroll and tax returns, managing accounts payable and receivable, and communicating with clients about their financials. Attention to detail and the ability to manage multiple projects are essential.
Top Skills: Quickbooks Online
19 Days Ago
Remote
Wilmington, NC
Senior level
Senior level
HR Tech • Information Technology • Software
The Specialist in Employment Contracts will manage the entire contract lifecycle, reviewing and drafting agreements, conducting risk assessments, and providing legal advice related to labor laws and corporate matters. The role requires strong communication skills and the ability to work in a fast-paced environment while ensuring compliance with laws and internal regulations.
19 Days Ago
Remote
Wilmington, NC
Mid level
Mid level
Healthtech
The Endocrinologist position involves providing comprehensive care through video consultations, developing personalized treatment plans, maintaining patient records, and promoting patient well-being. Strong communication and technical skills are essential for building relationships with patients in a fully remote telehealth setting.
Top Skills: Emr
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