Top Customer Success Jobs in St. Louis, MO
The Welcome Specialist will assist clients and caregivers by managing appointments, conducting remote orientations, finalizing enrollment documents, and providing customer service while adhering to company policies. They will utilize various systems to ensure successful onboarding and verification of caregivers and patients, fostering positive relationships through empathy and effective communication.
The Configuration Management Specialist will manage software, create documentation, and oversee architectural diagrams in a cloud deployment context. Responsibilities include gathering requirements, reviewing deployments, enhancing system processes, and collaborating with teams. The role also involves monitoring cloud costs and requires excellent communication and organizational skills.
As a Customer Success Manager, you will nurture client relationships, ensure seamless engagement and satisfaction, collaborate with sales and operations, and manage process improvements. You will also solve any client issues and help enhance service delivery using no-code tools like Zapier, Calendly, and Jotform.
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The Charge Entry Specialist is responsible for auditing encounters, ensuring accurate insurance demographic entry, notifying of data trends, maintaining knowledge of coding and compliance issues, and the timely posting of submitted encounters.
The Verification and Pre-Authorization Specialist is responsible for verifying patient benefits, processing eligibility requests, ensuring compliance with regulations, coordinating with internal departments, and addressing eligibility-related denials. They must have strong knowledge of payer guidelines and work efficiently with productivity indicators, while maintaining ethical billing practices.
The AR Specialist will manage accounts receivable by resolving new and aged accounts, analyzing payment resolutions, maintaining quality and productivity standards, handling claim data and coding concerns, and preparing appeal letters for denials, while serving as a resource to the team.
As a Customer Success Manager at Marigold, you will manage an enterprise portfolio focusing on customer retention, satisfaction, and growth. Your role involves consulting with clients, leading strategic reviews, and advocating for enhancements while driving customer lifecycle management.
As a Software Support Specialist I, you will provide exceptional client support for our EMR users, documenting and resolving issues while maintaining high-quality service and client satisfaction. You will troubleshoot software applications, manage inbound calls, and collaborate across teams to ensure effective resolution of technical issues.
The Tech Support Analyst at Elevar will provide advanced support to Shopify merchants on ecommerce tracking solutions, focusing on behavior analytics. Responsibilities include resolving tracking discrepancies, collaborating with teams to design tracking strategies, and monitoring performance for optimization.
The CHEP LVR Representative is responsible for executing daily deliveries and collections, optimizing routes, and ensuring compliance with safety regulations. They will develop and implement key growth components of the LVR Program through customer partnerships and internal collaboration. The role includes training teammates and documenting delivery data.
The CHEP LVR Representative is responsible for executing daily less-than-truckload deliveries and collections, optimizing routes and volume through partnerships, developing the LVR program, and training teammates. This role involves compliance with DOT regulations, contract execution with local customers, and maintaining operational efficiencies.
As a CHEP LVR Representative, you will manage daily deliveries and collections of pallets, optimize routes, and enhance program compliance with customers. Your role involves training teammates, documenting operational data for improvements, and collaborating on project plans to grow the CHEP LVR Program.
The Student Support Specialist at StraighterLine advocates for students by providing exceptional customer support to resolve their inquiries and assist them in achieving academic success. Responsibilities include responding to queries, navigating student information systems, handling technical issues, and ensuring a positive student experience.
The Procurement Specialist will source products, respond to customer inquiries, manage inventory control, place purchase orders, maintain inventory systems, monitor supplier performance, and participate in process improvement projects.
Top Companies in St. Louis, MO Hiring Customer Success Roles
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