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Top Customer Success Jobs in Seattle, WA

9 Days Ago
Remote
Seattle, WA
70K-100K Annually
Entry level
70K-100K Annually
Entry level
Fintech • Financial Services
The Customer Success Manager will develop product expertise, maintain client relationships, drive growth in lending volumes, host trainings, analyze client data, and collaborate with internal teams to improve services. They will target veterinary practices and facilitate solutions tailored to their financial needs.
9 Days Ago
Remote
Seattle, WA
Senior level
Senior level
Cloud • Insurance • Payments • Software • App development • Big Data Analytics
The Strategic Account Customer Support Lead will oversee the support experience for major customers, conduct analysis on support cases, and collaborate with account management, product, and engineering teams. The role involves continuous improvement initiatives and understanding technical environments to effectively address customer needs.
Top Skills: SalesforceService Cloud
9 Days Ago
Remote
Seattle, WA
Junior
Junior
Big Data • Cloud • Software • Generative AI • Big Data Analytics
As a Commercial Customer Success Manager at Monte Carlo, you will lead the client journey from onboarding to renewal, plan value-based business reviews, monitor account health, and drive adoption while collaborating with sales and product teams to enhance customer success outcomes.

Featured Jobs

9 Days Ago
Remote
Seattle, WA
Mid level
Mid level
Information Technology • Software • Automation
The Enterprise Customer Success Manager will build and maintain long-term relationships with corporate and enterprise customers, acting as a trusted advisor and controlling delivery processes. The role focuses on achieving customer outcomes and realizing high ROI, while also working on customer portfolio growth and maintaining a high NPS score.
10 Days Ago
Easy Apply
Remote
Seattle, WA
Easy Apply
Junior
Junior
eCommerce • Software • Design • SEO
As a Technical Support Associate at Webflow, you will deliver exceptional customer experiences, assist users in support queues using tools like Zendesk and Jira, document and report bugs, and advocate for customers' needs to enhance the product and services offered by Webflow.
Top Skills: CSSHTMLJavaScript
10 Days Ago
Remote
Seattle, WA
72K-133K Annually
Senior level
72K-133K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
As a Sr. Cloud Support Engineer, you will support customers in implementing SailPoint's IdentityNow product, resolving complex technical issues, and collaborating with internal teams. You'll manage an increasing number of support tickets and contribute to customer satisfaction and knowledge sharing.
Top Skills: .NetAIC++JavaMachine LearningRestSAMLXML
11 Days Ago
Remote
Seattle, WA
Entry level
Entry level
Healthtech • Social Impact • Software
The Technical Expert will enhance customer experience by driving product issue resolution from discovery to resolution, triaging internal tickets, identifying bugs, and creating documentation on troubleshooting. They will collaborate with various teams to synthesize product insights and develop solutions to common customer pain points.
Top Skills: SQL
11 Days Ago
Easy Apply
Remote
Seattle, WA
Easy Apply
Senior level
Senior level
Security • Software • Cybersecurity • Automation
The Senior Compliance Advisor at Drata advises customers on audit readiness and compliance frameworks. Responsibilities include building information security policies, mentoring teams, hosting webinars, and assisting customers with GRC initiatives. The role demands strong experience in compliance programs and excellent communication skills.
Top Skills: Grc
11 Days Ago
Remote
Hybrid
Seattle, WA
Senior level
Senior level
Artificial Intelligence • Cloud • Computer Vision • Healthtech • Software
The Enterprise Customer Success Manager will manage enterprise accounts, ensuring customers thrive with Overjet's software platform. Responsibilities include executing customer success strategies, achieving KPIs, improving account processes, planning expansions, and upselling software to existing clients.
12 Days Ago
Remote
Seattle, WA
Senior level
Senior level
Software • Analytics • Hospitality
The Senior Enterprise Success Manager manages post-sale relationships with Enterprise clients, ensuring strong advocacy and maximizing client value through effective communication and conflict resolution. They handle complex client issues, coordinate with internal teams, and drive client success metrics, while maintaining in-depth knowledge of the IDeaS System and its applications in the hospitality and casino sectors.
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