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Top Customer Success Jobs in Seattle, WA
The Client SEO Lead is responsible for creating and guiding the creation of a Technical strategy to achieve client objectives and exceed expectations. They will serve as the technical client-facing lead and collaborate with cross-functional teams to ensure customer goals are met.
The Senior Client Success Onboarding Manager will manage onboarding specialists and ensure a positive onboarding experience for clients. Responsibilities include training the team, overseeing client onboarding, resolving client issues, and contributing to onboarding materials and communication initiatives. This role requires strong customer service skills, technical knowledge, and the ability to work in a remote environment.
As Director of Customer Experience Technology Enablement, you'll drive the strategy for enabling tools within the Customer Experience organization at Instacart, leading the implementation of AI and contact center tools, defining requirements, and collaborating with engineering to improve service delivery.
Featured Jobs
As an Education Specialist, you will create and deliver educational content via various methods, empowering customers to maximize their use of the Xero platform. Your role includes delivering webinars, managing educational initiatives, and contributing to product launch support, while maintaining high customer satisfaction and engagement.
As a Senior Customer Success Manager, you will manage relationships with Mid-Market customers, drive product adoption, develop best practices, and ensure high customer satisfaction and retention. You will onboard clients, strategize for customer success, and advocate on behalf of customers to improve their engagement with Superhuman's productivity tools.
As a Product Support Specialist at Clay, you'll provide exceptional customer support, utilizing your technical skills to address user needs and product-related issues. You'll analyze customer feedback for product improvement, collaborate across teams, and create informative content to enhance user experience.
As a Senior Manager of Customer Success Architects, you will lead a team focused on delivering exceptional service to clients, driving growth initiatives, and building strong customer relationships while ensuring high performance and strategic alignment with company goals.
As a member of the Developer Engagement Team, you will assist in resolving escalations, manage communication between Roblox staff and creators, maintain documentation of customer interactions, and dedicate around 40 hours weekly to support the Roblox developer community.
As a Customer Support Associate, you will assist health insurance agents with their inquiries, provide support to clients, manage incoming requests, resolve common inquiries, document interactions, gather feedback, and collaborate with other departments to enhance service delivery.
HealthJoy is seeking candidates to join their Talent Community for current and future openings across various departments. The company aims to simplify healthcare for employees and is committed to diversity and inclusion in their hiring process.
Top Companies in Seattle, WA Hiring Customer Success Roles
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