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Top Customer Success Jobs in Santa Cruz, CA
Healthtech • Software • Telehealth
Lead and strategize customer education programs, collaborating across departments to enhance customer engagement, onboarding, and satisfaction with SimplePractice products.
Top Skills:
AIChurnzeroCs Case Management ToolsCustomer Education PlatformsGainsightKnowledge Base SoftwareLms ToolsZendesk
Healthtech • Insurance
The Director, Client Success leads Client Success Managers in driving client engagement and retention, establishing proactive strategies for account growth, and collaborating with internal teams to enhance service and operations.
Top Skills:
Client EngagementCustomer ServiceHealth InsuranceMarketing
Agency • Digital Media • eCommerce • Professional Services • Software • Analytics • Consulting
The Senior Director, Client Service will manage strategic client relationships focused on business growth and digital transformations, requiring travel and collaboration to enhance customer experiences.
Featured Jobs
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Healthtech • Software
Manage the contract lifecycle, support compliance, communicate with stakeholders, track metrics, and provide project management for legal and compliance efforts.
Top Skills:
AdobeCsi Watchdog EliteDocusignExcelGoogle WorkspaceIroncladJIRAMicrosoft WordPowerPoint
Big Data • Cloud • Software • Database
The Technical Account Manager (TAM) at MongoDB serves as a primary technical resource for key customers, fostering strong relationships while resolving complex technical challenges and driving positive outcomes with MongoDB’s products.
Top Skills:
AWSCi/CdGCPLinuxMicroservicesAzureMongoDBServerless Architectures
Artificial Intelligence • Greentech • Healthtech • Social Impact • Software • Biotech • Pharmaceutical
The Customer Success Manager guides clinical research sites, ensuring their satisfaction and retention by managing the client lifecycle and collaborating with teams to enhance product value.
Top Skills:
Hubspot
Fintech • Mobile • Payments • Social Impact • Financial Services
As a Support Specialist, you'll handle inbound communications from borrowers, manage internal collection strategies, and enhance customer satisfaction while ensuring adherence to regulations.
Top Skills:
Zendesk
Artificial Intelligence • Consumer Web • Machine Learning • Productivity • Sales • Software • Analytics
The Product Support Specialist interacts with customers to provide support, gathers feedback for product improvement, and collaborates with internal teams to enhance user experience.
Top Skills:
CodingProduct Support
eCommerce • Healthtech • Kids + Family • Retail • Social Media
As Sr. Director of Customer Support, you will lead and optimize customer support operations, integrating data analysis and AI to enhance user experiences and business outcomes.
Top Skills:
AIAutomationData Analytics
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Provide L1 support for Salesforce applications, troubleshoot issues, manage customer expectations, collaborate with development teams, and maintain expertise in Salesforce features and administration.
Top Skills:
ApexFlow AutomationsJavaScriptLightning Web ComponentsRest ApiSalesforceSoap Api
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