Top Customer Success Jobs in Santa Cruz, CA
As a Multi-Client Bookkeeper, you will be responsible for maintaining accurate financial records, managing client accounts, processing transactions in QuickBooks Online, preparing payroll and sales tax returns, and ensuring timely financial reporting to empower business owners. You will interact with clients via Zoom and email to discuss their financials and provide support on various assignments.
About Collectively:
Collectively - part of the Brandtech Group (formerly You & Mr. Jones) - is the global leader in influencer marketing; combining strategy, creative, and technology to deliver the most innovative influencer work. We partner with forward-thinking brands in technology, fashion, retail, gaming, entertainment, consumer goods, and more to build deeply integrated social activation strategies...
As a Customer Success Manager, you will build strong customer relationships, monitor key performance metrics, facilitate meetings to align customer strategies with RELEX, and innovate operational processes. You'll also manage solution improvements and provide administrative support like reporting and invoicing.
The Contracts Specialist will manage and administer government contracts and subcontracts, oversee financial reporting and compliance, and aid in contract proposal and review processes. Responsibilities include documentation management, financial analysis, and contract compliance oversight.
The Technical Support Engineer role involves providing complex technical assistance to clients, resolving software and hardware issues, documenting incidents, collaborating with various teams, educating customers, escalating problems as necessary, and maintaining the knowledge base while ensuring optimal client success.
The Technical Support Engineer role involves providing technical assistance to clients by troubleshooting and resolving complex issues, documenting incidents, collaborating with multiple teams, and educating customers on product use. The role also includes developing support tools and maintaining a knowledge base, while keeping updated on product changes and providing feedback to improve products.
As an Associate Product Support Specialist at Buildout, you will provide exceptional customer support through various channels, troubleshoot issues, create helpful documentation, and collaborate with other departments to enhance the customer experience and gather product feedback.
The Onboarding Specialist will deliver customer onboarding for Automox's cloud-native IT Operations platform, optimizing setups and providing technical support while building trust with clients. You will educate customers, manage onboarding engagements, troubleshoot issues, and create knowledge articles, all aimed at enhancing the customer experience.
The Client Success Manager will manage complex Enterprise Partnerships, overseeing the implementation of new partners and ensuring operational support through effective project management. Responsibilities include setting expectations, creating governance structures, tracking partner success metrics, and fostering strong relationships with partner organizations to enhance retention and satisfaction.
The Customer Success Specialist is responsible for enhancing customer value from Elite's solutions through proactive engagement, education, and relationship management. Key responsibilities include driving product adoption, managing customer relationships, ensuring retention, delivering training sessions, and collaborating with internal teams to optimize service delivery and growth opportunities.
Top Companies in Santa Cruz, CA Hiring Customer Success Roles
See All
All Filters
No Results
No Results
