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Top Customer Success Jobs in Santa Cruz, CA
Cloud • Consumer Web • eCommerce • Information Technology • Software
As a Technical Account Manager, you provide strategic technical guidance to clients, manage accounts, collaborate with product teams, and optimize customer experiences to drive growth.
Top Skills:
APIsCSSEcommerceHTMLJavaScript
Cloud • Consumer Web • eCommerce • Information Technology • Software
As a Technical Customer Support Representative, you will provide technical support via phone, email, and chat, assist customers with platform features, troubleshoot issues, and improve customer satisfaction through effective communication and problem-solving.
Top Skills:
CSSHTMLJavaScriptJquery
Cloud • Consumer Web • eCommerce • Information Technology • Software
The Customer Success Manager will manage a portfolio of customers, drive product adoption, provide training, and ensure customer satisfaction and retention through relationship building and effective problem-solving.
Top Skills:
Sales CrmZoho
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Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
As a Customer Success Operations Analyst at Grammarly, you'll enhance operational processes, manage customer success technology stacks, and support data-driven initiatives to improve customer experiences.
Top Skills:
ChurnzeroGainsightHookSalesforce
Machine Learning • Payments • Security • Software • Financial Services
The IT Incident Management Specialist ensures efficient incident handling, coordinates incident responses, and communicates with stakeholders. Responsibilities include monitoring incident queues, facilitating resolutions, and conducting post-incident reviews, as well as enhancing incident management processes.
Top Skills:
ItilJIRAServicenow
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Insurance • Logistics • Software • Transportation • Business Intelligence
The Customer Onboarding Specialist will manage the onboarding process for new customers, ensuring successful product implementation and high customer satisfaction.
Top Skills:
Crm ToolsJIRAMicrosoft Office365SaaSSalesforce
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Hardware • Information Technology • Security • Software • Cybersecurity • Conversational AI
As a Technical Adoption Manager, you will ensure customers adopt and deploy Cisco Spaces OS, coordinate implementations, create training materials, and communicate effectively with clients throughout the process.
Top Skills:
Cisco Collaboration ToolsCisco NetworkingCisco SpacesSwitchingWebexWireless
Enterprise Web • Hardware • Internet of Things • Software
The Customer Success Manager will manage customer accounts, enhance operations through Tulip's platform, ensure renewals, and coordinate with internal teams.
Top Skills:
No-Code PlatformSaaS
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Sr. Cloud Support Engineer provides post-implementation customer support for IdentityNow, resolving technical issues and collaborating with internal teams to ensure customer satisfaction.
Top Skills:
.NetAdC++HTMLIam ToolsIdentitynowJavaLdapLinuxMfaMssqlMySQLOracleRest ApisSAMLSpml/SoapSsoUnixWindowsXML
Cloud • Enterprise Web • Healthtech • Mobile • Software
Manage post-sales relationships with enterprise clients, focusing on client retention, product adoption, satisfaction, and strategic growth through tailored success plans and regular engagement.
Top Skills:
Data AnalyticsEhrsGainsightSaas PlatformsSalesforce
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Customer Success Intern supports the team by creating documents, applying XBRL tagging, and collaborating with various departments while providing excellent service.
Top Skills:
ExcelGoogle DocsWdeskWordXbrl
Cloud • Information Technology • Security • Software
The Implementation Services Associate will onboard customers, configure Risk Cloud applications, manage implementations, and provide subject-matter expertise for effective solutions.
Top Skills:
ExcelGrcRisk Cloud
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