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Top Customer Success Jobs in San Francisco, CA

13 Days Ago
Remote
San Francisco, CA
Entry level
Entry level
Software • Manufacturing
The Product Support Specialist at Datacor will assist clients with support, maintenance, and troubleshooting of the ERP software, ensuring smooth operation and user education. The role involves addressing customer inquiries, documenting tickets and resolutions, and collaborating with cross-functional teams to deliver effective solutions and enhance customer satisfaction.
Top Skills: CRMErpMs AccessSalesforce
13 Days Ago
Remote
San Francisco, CA
Senior level
Senior level
Real Estate
As an Enterprise Customer Success Manager, you will manage relationships with enterprise and mid-market customers to ensure retention and growth. Responsibilities include enhancing customer adoption, identifying opportunities for growth, providing actionable insights, mentoring entry-level CSMs, and maintaining accurate documentation of client interactions.
Top Skills: AsanaGoogle SuiteSalesforce
13 Days Ago
Remote
San Francisco, CA
170K-230K Annually
Senior level
170K-230K Annually
Senior level
Healthtech
The Director of Customer Enablement at Komodo Health will lead a team focused on customer training, onboarding, and migration rollout, ensuring product adoption and customer impact. This role entails strategic collaboration across teams to implement best practices and improve customer success metrics.

Featured Jobs

13 Days Ago
Remote
San Francisco, CA
Junior
Junior
Greentech • Hardware • Real Estate • Software • Energy
As a Customer Operations Associate at Runwise, you will assist customers with product-related issues, support data projects to enhance customer operations, and deliver excellent service via multiple communication channels. Responsibilities include collaborating with teammates on larger projects and contributing to operational improvements.
13 Days Ago
Remote
San Francisco, CA
Mid level
Mid level
Healthtech • Software
Seeking a Billing Specialist with 2-4 years of healthcare billing experience to assist medical providers in navigating the complexities of healthcare billing and receipt of payment. Responsible for tasks such as answering patient questions related to insurance claims, submission of claims to insurance payors, and payment posting of funds. Ideal candidate has a technology-first mindset and excellent communication skills.
Mid level
Artificial Intelligence • Big Data • Gaming • Software • Analytics
The Senior Customer Success Manager will engage deeply with gaming customers, managing a book of business, ensuring successful onboarding, value delivery, and improving customer success processes. This role demands a strong understanding of customer needs, relationship building, and the ability to advocate for customer requirements within the company.
13 Days Ago
Remote
San Francisco, CA
Entry level
Entry level
Fintech • Healthtech • Insurance • Mobile
Customer Support Representatives at Sidecar Health interact with members by handling inbound calls and chats, providing excellent customer service, and resolving issues. They maintain positive relationships with members, ensuring they receive the care they need while adhering to company policies and procedures.
13 Days Ago
Remote
San Francisco, CA
22-25
Entry level
22-25
Entry level
Security • Software • Cybersecurity • Data Privacy
The Associate Privacy Specialist will process various B2B US report types, maintain quality scores, troubleshoot basic issues, support the implementation of SOPs, and communicate effectively with team members and leadership.
13 Days Ago
Remote
San Francisco, CA
100K-130K Annually
Senior level
100K-130K Annually
Senior level
Consulting
The BIM Specialist will manage BIM processes, assist in creating and maintaining BIM standards, perform various quality control analyses, facilitate BIM meetings, and coordinate updates. Key responsibilities include clash detection, compliance checks for BIM submissions, and producing detailed QC reports. They serve as the main contact for Revit and AutoCAD related activities.
Top Skills: AutocadRevit
13 Days Ago
Remote
San Francisco, CA
Senior level
Senior level
Software
The Customer Success Manager at BlueCat will enhance customer experience by managing enterprise-level accounts, fostering relationships, ensuring customer satisfaction, and advocating for customer needs within the organization. Responsibilities include strategic relationship-building, account management, technical support, and problem resolution while coordinating with various teams to maximize product usage and account growth.
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