Associate Privacy Specialist

Posted 8 Days Ago
Hiring Remotely in United States
Remote
22-25
Entry level
Security • Software • Cybersecurity • Data Privacy
The Role
The Associate Privacy Specialist will process various B2B US report types, maintain quality scores, troubleshoot basic issues, support the implementation of SOPs, and communicate effectively with team members and leadership.
Summary Generated by Built In

About DeleteMe, The Online Privacy Company


DeleteMe is the online privacy company that makes easy-to-use tools for consumers and businesses to control what personal information companies, third parties, and what other people see about them online.

DeleteMe is a rapidly growing SaaS privacy business operating globally and remotely / WFH – we are the emerging leader based on # customers and $ revenues in a fast-growing nascent category of consumer and enterprise security Privacy Services. What we do - our mission - matters because we are restoring a sense of privacy, fairness, and control of personal data in the possession of others. Easier, simpler, control underpinned by a suite of new data privacy laws being passed worldwide will play a part in greater personal security, and freedom, and in stronger democracies in an era where data collection is at unprecedented levels. This is what our work and brand stand for and we are building a large, sustainable, for-profit business to catalyze this. We have strong B2C and B2B businesses with respective product offerings informed by feedback from an active customer base growing between 30% and 200% year/year. 

DeleteMe is well-capitalized: profitable for the last three years with an 8-figure balance sheet and large-scale venture firms as investors.


DeleteMe is led by a passionate team, backed by premier investment firms, and supercharged by a strong mission to empower consumers with privacy.


Responsibilities

  • Processes and completes DeleteMe privacy reports at a high volume daily
  • Identifies and troubleshoots basic site and tooling issues, escalating when needed
  • Supports the implementation and upkeep of standard operating procedures and site instructions.
  • Provides clear communication through various channels to both technical and non-technical stakeholders

Requirements

  • Basic understanding of operational processes and privacy principles.
  • Strong problem-solving skills and ability to follow documentation and SOPs.
  • Effective team collaboration and participation in team discussions.
  • Familiarity with Google Suite and other operational tools.
  • Adaptable in a dynamic environment.

  • On-call duty will be required one weekend per month

  • This role may require domestic and international travel. All standard travel expenses will be covered in accordance with the company's travel reimbursement policy.

What We Offer

  • Comprehensive health benefits 
  • Flexible work schedule
  • 100% work from home
  • Generous 401k matching
  • Paid time off
  • Company paid holidays
  • Childcare expense reimbursement
  • Fitness reimbursement
  • Birthday time off

The Company
Somerville, MA
101 Employees
On-site Workplace
Year Founded: 2011

What We Do

Your personal information is available for public consumption. This makes you–and the organization you work for–an easy target for abuses ranging from identity theft, robocalls, and spam texts to social engineering, and executive and employee threats. DeleteMe removes unwanted instances of personal information from online sources; making it simple for our customers to keep their personal data from being used and abused by others.

With over 35 Million individual pieces of data removed since 2010, DeleteMe is the category-defining market leader in the personal data removal space.

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