Top Customer Success Jobs in San Francisco, CA
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The Site Support Specialist provides on-site technical support for Autodesk employees, managing hardware and software issues, assisting with server and network projects, and ensuring customer satisfaction. Responsibilities include troubleshooting, training, maintaining documentation, and managing assets in a fast-paced environment.
As a Strategic Customer Success Manager at Sprig, you will focus on delivering value to high-value customers through strategic success management, maintaining relationships, leveraging data analytics for upsell opportunities, and ensuring a seamless onboarding and transition to the platform.
The Associate, Client Advisory will support senior team members in providing financial and investment advice to clients. Responsibilities include building client relationships, coordinating with internal and external advisors, translating documents, and strategizing portfolio implementation. The role emphasizes strong communication skills, particularly in Mandarin and English, to enhance client engagement and success.
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The Enterprise Customer Success Manager at WorkRamp manages high-value customer accounts, builds relationships, drives product adoption, handles renewals, and collaborates with the product team. This role requires strong communication skills and experience in managing enterprise accounts.
As a Tier 2 Support Engineer, you will resolve complex customer inquiries related to Afresh's A.I.-powered solutions while collaborating with various teams. You will triage technical issues, own customer problems, and investigate app bugs and data integrity issues, ensuring an efficient support process to reduce food waste.
The Senior TMF Specialist at Cytokinetics will oversee the management and quality control of Trial Master File documentation, ensuring compliance with regulations and providing guidance to study teams. Responsibilities include managing TMF documentation in Veeva Vault, conducting TMF reviews, and mentoring TMF specialists while collaborating with cross-functional teams for inspection readiness and process improvement.
As an Enterprise Technical Support Specialist, you'll serve as a technical expert for enterprise customers, providing troubleshooting support, guiding them through issues, and collaborating with teams to enhance customer experience. You will document interactions in Salesforce and contribute to improving the knowledge base while educating customers on features and best practices.
As a Helpdesk Specialist, you will play a crucial role in ensuring the smooth and efficient operation of the organization's information technology infrastructure. Responsibilities include providing technical support, resolving issues promptly, and maintaining customer satisfaction. Qualifications include a technical certification or bachelor's degree in IT-related field, 3-6+ years of helpdesk experience, strong understanding of Apple systems and network systems, problem-solving skills, and a commitment to exceptional customer service.
As a Customer Success Manager at Connectly, you will develop client relationships, identify new business opportunities, deliver sales presentations, and work with internal teams to ensure client satisfaction while meeting sales targets and analyzing market trends.
In this role, you will serve as the primary point of contact for strategic SMB customers, drive customer success through onboarding, relationship-building, and facilitating pilot deployments, while collaborating with various teams to implement new initiatives and gather feedback for product improvements.
Top Companies in San Francisco, CA Hiring Customer Success Roles
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