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Top Customer Success Jobs in Rochester, NY

944+ Job Results
14 Hours Ago
US
Remote
1,400 Employees
Senior level
1,400 Employees
Senior level
Cloud • Healthtech • Information Technology • Consulting
The Compensation Specialist will develop, implement, and administer compensation programs to attract and retain talent, ensuring alignment with company goals and compliance with regulations. Responsibilities include analyzing market trends, managing global compensation programs, ensuring compliance, optimizing HR tools, educating employees, and driving process improvements.
Top Benefits:
401-K
Company Outings
Dental Insurance
+17 More
14 Hours Ago
United States of America
1,492 Employees
Entry level
1,492 Employees
Entry level
Healthtech
The Referral Quality and Training Specialist develops and conducts training programs for new and existing employees. They also perform quality audits, track learning progress through a Learning Management System, analyze data, and ensure adherence to quality standards in the referral process.
Top Benefits:
401-K
Company Outings
Dental Insurance
+11 More
14 Hours Ago
United States of America
1,492 Employees
Entry level
1,492 Employees
Entry level
Healthtech
The Total Rewards Specialist manages daily benefit administration, providing support and customer service to employees regarding health, dental, life, and retirement plans. This role involves data accuracy audits, claims analysis, invoicing reconciliations, and facilitating communication regarding employee benefits. The specialist also coordinates benefit enrollment meetings and assists with compensation evaluation and audits.
Top Benefits:
401-K
Company Outings
Dental Insurance
+11 More
15 Hours Ago
United States
Remote
62 Employees
80K-100K Annually
Mid level
62 Employees
80K-100K Annually
Mid level
Cloud • Social Impact • Software
The Technical Integration Specialist will manage client integrations of a SaaS product, focusing on user provisioning, automation, and troubleshooting. Key responsibilities include leading technical discussions, optimizing integration processes, and maintaining documentation to ensure compliance and security.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+37 More

Featured Jobs

15 Hours Ago
United States of America
527 Employees
Senior level
527 Employees
Senior level
Information Technology
The Technical Customer Operations Manager ensures operational alignment and communication with hyperscale customers, managing technical requirements, resolving issues, and driving improvements. Key responsibilities include acting as a liaison between customers and internal teams, overseeing incident management, and monitoring performance against SLAs. The role involves project coordination, customer engagement, and maintaining compliance with operational documentation.
15 Hours Ago
USA
1,050 Employees
55K-70K Annually
Entry level
1,050 Employees
55K-70K Annually
Entry level
Legal Tech • Software
The Customer Success Manager at Litera engages with customers to ensure they derive value from the company's legal technology solutions. Responsibilities include onboarding, monitoring usage data, mitigating risks, and strengthening customer relationships to drive recurring revenue. They work collaboratively across teams to ensure client satisfaction and success.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+37 More
17 Hours Ago
USA
Remote
85 Employees
Entry level
85 Employees
Entry level
Food
This position invites candidates to submit their resumes for roles that match their skill set, emphasizing a passion for improving childhood nutrition and a collaborative work environment. The role offers opportunities for diverse cross-functional collaboration and some travel, even in a fully remote setting.
18 Hours Ago
USA
Remote
27 Employees
Mid level
27 Employees
Mid level
Information Technology • Consulting
The EDI On-boarding Customer Success Manager is responsible for guiding customers through the EDI onboarding process, collaborating with cross-functional teams, managing project timelines, and providing training and support related to Pipe17’s platform and EDI solutions.
18 Hours Ago
US
Remote
100 Employees
70K-120K Annually
Mid level
100 Employees
70K-120K Annually
Mid level
Software • Agriculture
As a Customer Success Manager at Seso, you will manage a territory of growers and farm labor contractors, focusing on customer adoption and relationship building. You'll advocate for customers, manage strategic projects, oversee the renewal process, and collaborate with Sales and Product teams to enhance the customer experience.
19 Hours Ago
2 Locations
Remote
357 Employees
Mid level
357 Employees
Mid level
Cloud • Information Technology • Internet of Things
The Manager, Customer Support Operations, leads the Support Team, overseeing technical training and operational processes. They analyze performance indicators to improve efficiency, conduct training, manage projects, and facilitate cross-functional collaboration. They also maintain documentation and drive continuous improvement initiatives within the team.
20 Hours Ago
United States
Remote
40 Employees
25-35
Entry level
40 Employees
25-35
Entry level
Software
As a Customer Support - Privacy Consultant at Cloaked, you will assist users in navigating our privacy product, help them understand their privacy options, and provide support to ensure a seamless experience with our virtual cloak technology. Your role will focus on building trust and enhancing customer satisfaction by addressing inquiries and providing personalized assistance.
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