Top Customer Success Jobs in Richmond, VA
The Senior Compensation & Rewards Specialist designs and administers corporate rewards programs, conducts cost analyses, facilitates compensation reviews, and evaluates proposals for reward programs. Collaborating with HR and business leaders, the role includes developing compensation plans and managing pay structures, ensuring compliance with regulations, and preparing communication materials to inform on compensation strategies.
The Senior Customer Success Manager at Genesys will build and maintain long-term relationships with enterprise customers, ensuring they achieve their customer experience goals. This role involves managing customer portfolios, assessing business drivers, tracking success plans, facilitating renewals, and advocating for customer needs throughout their journey with Genesys.
As a Client Onboarding Specialist at RepeatMD, you will drive customer onboarding, guide clients through personalized experiences, conduct engaging training sessions, and provide strategic insights to enhance business growth. You'll also champion client success stories and collaborate with teams to enhance the onboarding process.
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As a Demand Optimization Specialist, you will analyze and enhance lead generation efforts, optimize marketing strategies, and collaborate with Business Development Representatives. You will track KPIs, conduct market research, and utilize marketing automation tools to drive new business opportunities and support the BDR team.
The Senior Customer Success Manager is responsible for managing client partnerships, optimizing the use and value of PointClickCare’s solutions, and driving engagement at the C-level. This role includes building client relationships, facilitating reviews, and collaborating with teams to ensure revenue growth and customer retention.
As an Integrations Specialist, you'll lead ERP integrations and provide technical support to customers, ensuring smooth onboarding experiences. You'll manage documentation, oversee a support team, and continuously improve integration processes while collaborating with Product and Engineering teams.
The Supervisor of Client Engagement oversees and manages a team of Client Engagement Specialists, provides training and performance evaluations, resolves complex client issues, analyzes workflows for improvements, and prepares reports for senior management.
As a Senior Customer Success Manager at Muck Rack, you'll drive growth and ensure renewals with enterprise customers. Responsibilities include engaging with C-level stakeholders, managing customer feedback, leading negotiations, and overseeing the customer lifecycle to maximize value and meet revenue targets.
The DAI Sr. Training Specialist will provide training on Oracle DAI processes to Department of Defense users, developing materials and managing SharePoint content. Responsibilities include delivering user training, improving training materials, and standardizing communication for WHS/FMD information.
The ERP Specialist at BETA Technologies will develop and implement finance processes for ERP systems, support module rollouts, and provide user training. Responsibilities include documenting finance functions, optimizing workflows, and collaborating with subject matter experts to enhance efficiency in financial operations.
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