Top Customer Success Jobs in Richmond, VA
The Client Relationship Manager will focus on outside B2B sales, managing client accounts, developing new business, and ensuring client retention while earning competitive compensation with commissions and bonuses.
The Inbound Customer Support role assists Property Managers with administrative tasks related to tenants and properties. Responsibilities include answering inbound calls, pre-screening calls to schedule appointments, logging calls, and ensuring regulatory compliance in property management.
The Manager of Customer Success will enhance customer relationships, lead a team, and implement growth strategies. Responsibilities include coaching the team, managing customer accounts, ensuring data accuracy in the CRM, conducting business reviews, and collaborating with product and marketing teams to improve customer experience and retention.
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The Enterprise Customer Success Manager will manage relationships with large customers, focusing on retention, satisfaction, and growth. Responsibilities include communication management, account health monitoring, and the delivery of value through product solutions. The role emphasizes relationship-building and strategic guidance to enhance customer engagement and foster long-term partnerships.
The Customer Success Manager at Nooks is responsible for managing a portfolio of over 160 SMB accounts, ensuring customer onboarding, adoption, and retention. They analyze usage metrics, lead upsell conversations, and provide technical support while advocating for customer needs within the company.
The Senior Prenatal Specialist will drive revenue growth by implementing a strategic business plan, fostering relationships with OBGYNs, MFMs, and Genetic Counselors, and promoting innovative NIPT screening solutions.
The Customer Success Manager will maintain and grow business within Indico's customer portfolio by managing relationships, supporting product adoption, and ensuring customer satisfaction. Responsibilities include strategic account management, providing product expertise, and managing customer engagement initiatives.
The Coordinator, Client Services leads and supports nonprofits in achieving fundraising goals, including client support, project planning, and business development. Responsibilities involve client interaction, project management, data interpretation, report creation, and coaching. A significant part of the role is fostering relationships within the nonprofit community.
The Customer Success Manager will enhance customer relationships and ensure satisfaction, focusing on retention, expansion, and customer success metrics. Responsibilities include managing onboarding, conducting quarterly business reviews, and ensuring continuous customer engagement to align with their scientific objectives.
As a Customer Success Manager at Netomi AI, you'll drive product adoption and customer satisfaction for strategic clients, serve as a trusted advisor, collaborate with teams across the organization, and engage with product teams to provide feedback and enhance customer experience.
Top Companies in Richmond, VA Hiring Customer Success Roles
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