Top Remote Customer Success Jobs in Tampa Bay, FL
The Customer Support Representative will provide assistance to customers through various communication channels, troubleshoot issues, and maintain a customer-centric approach. Responsibilities include building relationships, documenting interactions, and collaborating with teams to enhance customer satisfaction and support processes.
The IVR Audio and Localization Specialist will manage multilingual audio IVR prompts, ensuring quality through QA and editing. Responsibilities include managing vendor relationships, gathering customer requirements, and assisting with dialogue design and localization.
As a Customer Success Representative, you will serve as the primary point of contact for clients, ensuring their satisfaction and retention through personalized support, training, and problem resolution. You will collaborate with internal teams to understand client needs and provide solutions, while also tracking customer engagement data and delivering training to enhance product usage.
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The Customer Success Manager will ensure customers realize the value of Elite's products by driving product adoption, retention, and expansion through proactive engagement and education initiatives. Responsibilities include developing relationships with customers, addressing their needs, delivering training, and collaborating with internal teams to optimize service delivery.
The role involves providing technical expertise for IBM Omegamon and other mainframe products, including installation, configuration, and training. The engineer will develop knowledge of Rocket products, deliver technical presentations, ensure best practices in implementations, and collaborate with customers and staff to resolve complex issues.
The Customer Success Manager will manage relationships with SMB clients, enhance product adoption, ensure customer satisfaction, and promote growth. Responsibilities include strategic advisement, program management, and collaboration with Sales to optimize customer experiences and meet key performance goals.
As a Senior Enterprise Customer Success Manager at Cobalt, you will build and maintain relationships with assigned clients, ensuring satisfaction and retention while advocating for their needs. You will manage security testing programs and collaborate with internal and external C-level executives to drive customer value and identify upsell opportunities.
As a Senior Enterprise Customer Success Manager, you will manage client relationships, drive customer satisfaction, and help clients build effective security testing programs. You will interface with C-level executives and ensure product adoption, retention, and growth. The role demands strong communication, multitasking, and project management skills, along with a consultative mindset to enhance customer advocacy and service execution.
The Customer Education Specialist delivers and develops training for software end users, focusing on creating engaging content and training materials. Responsibilities include conducting webinars, collaborating on training plans, and leading specialized training sessions, all while managing multiple priorities and ensuring high-quality delivery.
As a Support Engineer, you will provide specialized support for Grafana Labs customers, troubleshoot issues across the observability stack, evaluate errors in dashboards, manage customer cases, and contribute to the internal knowledge base. You will engage with customers to deliver solutions and improve their experience with the product.
The Strategic Customer Success Manager at Vouched will build deep customer relationships, drive revenue growth, implement retention strategies, oversee technical onboarding, and manage integration projects to enhance customer engagement and satisfaction.
The Senior Contracts Specialist - SLED at GuidePoint Security focuses on managing SLED client contracts. Responsibilities include reviewing contracts for compliance, managing RFPs, developing relationships with government contracting officers, and integrating compliance tools. The role requires knowledge of regulatory requirements and effective project management skills.
Top remote Companies in Tampa Bay, FL Hiring Customer Success Roles
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