Top Remote Customer Success Jobs in Tampa Bay, FL

The Client Success Manager will ensure client success by understanding client needs and aligning services with their business objectives. Responsibilities include account management, quality assurance, service optimization, upselling, client communication, and performance reporting.

The Technical Customer Success Manager will be the primary liaison for enterprise clients, ensuring their objectives are met using the company's AI platform. Responsibilities include gathering technical requirements, developing strong relationships with clients, providing guidance on platform usage, and monitoring client success to identify upsell opportunities.

The Senior Manager of Customer Success at SmarterDx will foster strong relationships with healthcare clients, ensuring their success with the SmarterDx platform. This role involves managing a portfolio of live customers, collaborating with cross-functional teams, and enhancing customer experiences through project management and communication.

The Customer Success Manager will be responsible for managing strategic customer accounts, facilitating platform training and onboarding, assisting in campaign planning, and monitoring performance to drive revenue and adoption of Spaceback's platform. The role involves customer engagement through inquiries, creative recommendations, performance reporting, and cross-functional collaboration.

The Technical Quoting Specialist is responsible for managing the installation process, conducting financial analysis, evaluating costs, and collaborating with sales and engineering teams for project deployment. The role requires strong analytical skills and effective communication to ensure quality delivery and client satisfaction.

The Student Support Specialist at StraighterLine supports students by providing assistance and resolving issues related to their academic goals. Responsibilities include answering queries through various communication channels, leveraging tools for efficient support, and maintaining a high level of customer service. The role demands independent problem-solving, strong analytical skills, and flexibility in a call center environment.

The Carline Specialist / Virtual Technician provides expert technical assistance to automotive technicians in diagnosing and repairing vehicle issues, focusing on Chrysler systems. Responsibilities include using factory repair information, performing diagnostic testing, and authoring clear documentation to ensure repairs are accurate and efficient.