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Top Remote Customer Success Jobs in Tampa Bay, FL
Information Technology • Professional Services
The Customer Success Manager will advocate for clients and drive revenue growth by developing strong relationships, analyzing key metrics, enhancing product adoption, and resolving issues. This role includes executing business reviews and monitoring customer health for proactive engagement.
Real Estate
As an Enterprise Customer Success Manager, you will manage relationships with Enterprise and large mid-market customers, drive customer adoption, identify growth opportunities, and minimize churn. You will provide actionable insights, collaborate with cross-functional teams, and mentor junior Customer Success Managers while ensuring compliance with company best practices.
Top Skills:
Salesforce
Other
As an Enterprise Customer Success Manager, you will manage relationships with enterprise clients, ensuring their adoption of the product and identifying growth opportunities. You'll work cross-functionally to resolve client issues and document interactions using tools like Salesforce and Asana, providing data insights and feedback to enhance processes while mentoring entry-level team members.
Top Skills:
Salesforce
Software • Automation
The Technical Support Specialist at Authorium will troubleshoot customer issues, enhance product documentation, collect feedback for improvements, provide incident support, and work on proactive solutions to optimize customer support efficiency.
Top Skills:
Ruby
Other
The Customer Success Manager at Truleo will develop strategies for customer growth and retention, analyze customer feedback, resolve escalations, and maintain long-term relationships. This role involves collaboration with internal teams to guide product roadmaps based on customer needs and insights.
Software
The Senior Customer Success Manager at Fundraise Up is responsible for managing a portfolio of non-profit accounts, driving product adoption, resolving technical issues, and enhancing customer satisfaction. This role involves account management throughout the customer lifecycle and collaboration with internal teams to ensure success and retention metrics are met.
Software
The Customer Onboarding & Implementation Specialist will guide customer adoption of BioDigital's 3D software through tailored training and technical support. The role involves collaborating with account managers, providing personalized customer assistance, managing technical integrations, and advocating for customer needs while developing educational materials and support documentation.
Information Technology • Consulting
As a Client Success Manager, you will engage with clients as a subject matter expert, manage the renewal process, provide solutions-based guidance, support sales efforts through various tasks, and ensure client relationship success while collaborating with the sales team.
Top Skills:
AhaD365
Fintech • Mobile • Payments • Software
The Technical Account Manager will support strategic customers by addressing complex issues and ensuring their needs are met post-sales. Responsibilities include building relationships, assisting with technical requests, and enhancing customer satisfaction through effective problem-solving.
Top Skills:
DartJavaKotlinObjective-CSwift
Cloud • Natural Language Processing • Security • Software • Cybersecurity
As a Customer Success Manager at Nightfall AI, you'll ensure customer satisfaction and product adoption, develop success roadmaps, and identify upsell opportunities. You'll collaborate with cross-functional teams and become an expert on the Nightfall platform, all while focusing on customer needs in the data security industry.
Top remote Companies in Tampa Bay, FL Hiring Customer Success Roles
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