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Top Remote Customer Success Jobs in Tallahassee, FL

Junior
Gaming • Information Technology • Mobile • Software • Sports
The Customer Support Representative will provide live customer support for contest entrants through email and chat, handle requests, monitor site issues, and assist with user inquiries regarding sports betting. The role requires knowledge of customer support tools and a background in sports and gaming.
24 Days Ago
Remote
USA
Senior level
Senior level
Marketing Tech • Real Estate • Software • Business Intelligence • PropTech • Generative AI • Big Data Analytics
As an Enterprise Customer Success Manager, you will manage relationships with enterprise clients, ensuring their adoption of the product and identifying growth opportunities. You'll work cross-functionally to resolve client issues and document interactions using tools like Salesforce and Asana, providing data insights and feedback to enhance processes while mentoring entry-level team members.
Top Skills: Salesforce
24 Days Ago
Remote
USA
Senior level
Senior level
Big Data • Software
The Customer Success Manager will own a portfolio of mid-market customers, focusing on driving renewals and upselling while acting as a trusted advisor. The role requires excellent interpersonal skills, the ability to communicate effectively, and proficiency in managing accounts and client relationships, all while working cross-functionally with sales and product teams to ensure client satisfaction.
24 Days Ago
Remote
Hybrid
United States
Senior level
Senior level
Agency • Artificial Intelligence • Fintech • Healthtech • Information Technology • Professional Services • App development
As a Client Partner at 10Pearls, you will leverage your extensive sales experience to grow new business and maintain relationships in the technology industry, particularly in financial services and healthcare. Responsibilities include prospecting, client advocacy, negotiating contracts, and supporting team initiatives for customer success.
24 Days Ago
Remote
United States
Junior
Junior
Consumer Web • Digital Media • eCommerce • Fintech • Financial Services
The Client Experience Specialist will communicate with consumers to help them connect with financial advisors through various channels. Responsibilities include guiding users in the matching process, scheduling calls, documenting interactions in the CRM, and meeting personal and team targets.
24 Days Ago
Remote
USA
Junior
Junior
Digital Media
The User Support Specialist at Substack provides expert support to creators and subscribers through live chat and email, collaborates with team members to address user concerns, and stays updated on product changes. The role focuses on problem-solving while aligning with Substack's mission in a fast-paced environment.
Top Skills: HTMLJavaScript
24 Days Ago
Remote
USA
Junior
Junior
AdTech • Other • Software • Cybersecurity
As a Support Engineer at Confiant, you'll troubleshoot complex technical issues, provide support to customers, and collaborate with internal teams to enhance product functionality. Your role is crucial for ensuring customer satisfaction and success by using your technical skills and problem-solving abilities.
Top Skills: JavaScript
24 Days Ago
Remote
USA
Senior level
Senior level
Artificial Intelligence • Machine Learning
As an ML Success Manager at Snorkel, you will lead the post-sales lifecycle for enterprise customers, focusing on building relationships, driving adoption, and ensuring successful outcomes. You will advocate for customers within product development, coordinate resources for issue resolution, and work with sales and technical teams to identify growth opportunities.
Top Skills: Machine Learning
24 Days Ago
Remote
USA
Entry level
Entry level
Information Technology • Security
The Senior Renewals Specialist will manage renewal contracts across key manufacturers, develop forecasts and pipeline reports, enhance partner relationships, and support the sales team with upcoming renewals. Responsibilities include educating stakeholders on renewal opportunities, assisting clients, and ensuring optimal attainment of renewal incentives.
Top Skills: Excel
24 Days Ago
Remote
USA
Entry level
Entry level
Artificial Intelligence • Computer Vision • Machine Learning • Software
The Staff Customer Success Manager at Runway is responsible for enhancing customer experience, managing onboarding, collaborating with various teams for customer engagement, developing initiatives for customer success, and acting as the main point of contact for enterprise customers to ensure satisfaction and growth.
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