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Top Remote Customer Success Jobs in San Francisco, CA
Security • Software • Cybersecurity • Data Privacy
The Associate Privacy Specialist will process various B2B US report types, maintain quality scores, troubleshoot basic issues, support the implementation of SOPs, and communicate effectively with team members and leadership.
Consulting
The BIM Specialist will manage BIM processes, assist in creating and maintaining BIM standards, perform various quality control analyses, facilitate BIM meetings, and coordinate updates. Key responsibilities include clash detection, compliance checks for BIM submissions, and producing detailed QC reports. They serve as the main contact for Revit and AutoCAD related activities.
Top Skills:
AutocadRevit
Software
The Customer Success Manager at BlueCat will enhance customer experience by managing enterprise-level accounts, fostering relationships, ensuring customer satisfaction, and advocating for customer needs within the organization. Responsibilities include strategic relationship-building, account management, technical support, and problem resolution while coordinating with various teams to maximize product usage and account growth.
Featured Jobs
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Cloud • Software
The Integrations Support Engineer at Higher Logic is responsible for resolving complex technical integration issues, providing customer support, assisting with training and technical documentation, and collaborating with internal teams on integration configurations, all while maintaining excellent customer relations and organizational skills.
Top Skills:
C#Microsoft Sql
Big Data • Analytics • Business Intelligence
As a Customer Success Associate at Morning Consult, you will manage a portfolio of 40-50 accounts, ensuring clients maximize their use of syndicated data products. Your role includes onboarding new clients, developing relationships, addressing issues, and identifying upsell opportunities while representing client feedback internally.
Healthtech • Software
The Customer Support Manager will design and implement a customer support strategy, oversee team performance, improve customer satisfaction, manage technology adoption, and ensure compliance with healthcare regulations. This role includes developing team culture, maintaining documentation, and acting as a customer advocate.
Top Skills:
SQL
Cloud • Software
Responsible for ensuring customer satisfaction and retention, the Customer Success Manager engages with clients post-sale, analyzes customer data, and develops tailored success plans. They conduct check-ins, gather feedback for product enhancement, and collaborate with internal teams to meet customer needs.
Retail • Sales • Energy
The Customer Success Manager will ensure clients have a smooth experience with Enerex's software by guiding onboarding, delivering training sessions, creating documentation, offering customer support, and managing client relationships. They will collaborate with cross-functional teams to advocate for client needs and gather feedback.
Cybersecurity
The Renewals Specialist manages the renewals process for 1Password's security software, focusing on customer retention, relationship building, and collaboration with teams to ensure a smooth renewal experience. Responsibilities include analyzing renewal metrics, educating clients on software features, and gathering customer feedback.
Top Skills:
GainsightSalesforce
Insurance • Security
The Insurance Verification Specialist at Evident ID will verify insurance information via phone calls, ensuring compliance and accuracy. Responsibilities include maintaining relationships with insurance stakeholders, data entry, and reporting on verification progress, all while fostering a professional image for the company.
Top remote Companies in San Francisco, CA Hiring Customer Success Roles
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