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Top Remote Customer Success Jobs in San Francisco, CA
Artificial Intelligence • Software • Automation
The Strategic Customer Engagement Manager develops and executes customer engagement strategies, manages advisory boards, and drives product innovation. This role fosters relationships with key customers, gathers insights, and coordinates executive sponsorship programs to enhance customer relationships.
Logistics • Software
As a Customer Success Manager at Cofactr, you will lead customer onboarding, build relationships to enhance satisfaction and retention, manage customer projects, provide support and advice, and gather insights for product development. The role involves close collaboration with product and sales teams to improve the customer experience and shape post-sales strategies.
Software
As a Customer Success Manager, you will build trusted relationships with clients, assist in the implementation of Intradiem solutions, develop success plans, track customer value metrics, and advocate for account expansions while ensuring the highest level of customer satisfaction and retention.
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Mobile • Telehealth
The Customer Success role at Pulsara focuses on building relationships and supporting healthcare teams in utilizing their platform effectively. Responsibilities include onboarding, training, and socializing best practices to ensure customer satisfaction and success in patient care.
Fintech • Mobile • Payments • Software • App development
The Training Manager, Customer Support at SQUIRE is responsible for strategic and operational leadership in developing training and quality initiatives for the Customer Support team, creating impactful training content, managing onboarding programs, enhancing team performance, and analyzing performance data for continuous improvement.
Software
The Onboarding Specialist is responsible for the onboarding and long-term success of enterprise customers' accounts, managing relationships, improving product utilization, providing training and support, and innovating processes to enhance customer experience.
Top Skills:
,
Software • Analytics
The Director of Digital Customer Success will design and implement strategies to enhance customer engagement and retention, manage a Customer Success Management team, utilize analytics tools for insights, and collaborate across departments. This role aims to improve customer satisfaction through innovative solutions and measurable outcomes, reporting initiatives directly to senior leadership.
Software
As an Onboarding Specialist, you will ensure a smooth onboarding experience for clients by guiding them through product setup, conducting demos, and collaborating with various teams. You will track onboarding progress, provide feedback for improvements, and help clients realize the value of the product from day one.
Artificial Intelligence • Other • Sales • Software
The Customer Engineer at Cresta is responsible for executing integration designs, building applications using SDKs, and collaborating with customer success teams. The role focuses on removing technical barriers and ensuring seamless integration of AI solutions in enterprise contact centers, while managing multiple projects and driving customer value.
Top Skills:
GoJavaScriptPython
Consumer Web • Edtech • Kids + Family • Other • Productivity
The Student Support Specialist at StraighterLine supports students by providing assistance and resolving issues related to their academic goals. Responsibilities include answering queries through various communication channels, leveraging tools for efficient support, and maintaining a high level of customer service. The role demands independent problem-solving, strong analytical skills, and flexibility in a call center environment.
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