Top Remote Customer Success Jobs in San Francisco, CA
As a Support Specialist, you will provide expert support for our SaaS product, assisting customers with technical inquiries related to API integration, regulatory compliance, and product usage. You'll manage customer communications and collaborate with various teams to resolve issues efficiently, while continuously expanding your technical skills.
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As a Regional Events Specialist, you will coordinate regional event campaigns, maintain relationships with partners, collaborate with sales leads, manage marketing activities, track event metrics, and report on regional marketing activities to enhance market awareness for StackAdapt.
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The Senior Customer Support Representative is responsible for managing high-priority customer requests, resolving technical questions, and ensuring compliance with service level agreements. They will develop expert knowledge of the company’s products and workflows while collaborating with technical teams to address customer escalations and support issues.
Client Operations Specialist at Vise, responsible for overseeing account setup, document management, and internal operations tasks. Requires 2-4 years of financial services operations experience with proficiency in various software tools.
The International Payments Specialist will manage cross-border financial transactions by ensuring compliance with regulations. Responsibilities include expanding the Payments Program to include various international payment methods, collaborating with SWIFT for integration, managing foreign banking relationships, and training team members on procedures. The role includes reconciling payments and preparing reports on payment activities.
The Client Relationship Executive at Enlace Health manages client relationships throughout the lifecycle of accounts, focusing on maintaining satisfaction and delivering value through strategic initiatives. This role involves cultivating relationships with key decision-makers and leveraging data to enhance client experiences and drive account growth.
The Customer Support Specialist II interacts with internal customers to address inquiries regarding products and services, provides technical support, processes requests, and documents solutions. They assess and escalate issues as necessary, improve support processes, and may mentor junior team members in resolving problems.
As a Customer Success Manager at 12twenty, you will support university partnerships by managing relationships, guiding career center operations, and enhancing partner engagement through webinars and content creation, ensuring optimal use of the platform and partner satisfaction.
The Bilingual Enrollment Specialist will call prospective members to educate them on Thyme Care’s services and encourage enrollment. The role requires making 80-100 outbound calls daily, understanding member goals, and fostering strong relationships. Responsibilities also include conducting enrollment surveys and participating in development sessions to meet quality and productivity goals.
The Implementation SOW & Proposals Specialist at UJET will develop and manage comprehensive SOW documents and pricing proposals, ensuring they meet company and client requirements. Responsibilities include coordinating with various teams, conducting risk assessments, facilitating reviews, maintaining standard documentation, and managing proposal requests efficiently.
Top remote Companies in San Francisco, CA Hiring Customer Success Roles
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