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Top Remote Customer Success Jobs in San Francisco, CA
Security
As a Senior Technical Account Manager, you will serve as the main point of contact for customers, helping them utilize the product, training them, building relationships, and collaborating with technical teams to resolve issues and gather feedback.
Top Skills:
Python
Computer Vision • Security
As a Training Support Engineer, you will address training delivery issues, ensure course labs function correctly, troubleshoot complex technical problems, and provide support to instructors and participants. Collaborating with the Lab Engineering team, your role will contribute to maintaining a seamless training experience.
Top Skills:
PowershellPython
Edtech • Information Technology • Software
As a Customer Support Specialist at Preply, you will assist users with their inquiries via written communication, resolve issues, collect feedback, and collaborate with product teams to enhance the user experience.
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The Senior Customer Success Manager at GoodTime will partner with Enterprise customers, enhance product adoption, minimize churn, and cultivate relationships while analyzing usage data and assisting in renewals. Responsibilities include designing success plans, conducting QBRs, and collaborating cross-functionally to ensure an excellent customer experience.
Artificial Intelligence • Software
The Customer Success Manager at DeepJudge will be responsible for onboarding clients, managing relationships, leading training sessions, resolving issues, providing insights, and ensuring client satisfaction and growth by identifying upsell opportunities.
Fintech • Financial Services
The Digital Support Specialist is responsible for providing support to clients by handling inbound calls, processing account onboarding applications, resolving customer issues, and ensuring compliance with service agreements. This role requires strong communication skills and the ability to work flexibly in a dynamic environment.
Information Technology • Internet of Things • Marketing Tech
The Senior Customer Support Specialist provides expert support for escalated product tickets and assists Customer Support Representatives in resolving technical problems. This role includes troubleshooting, managing escalated cases, conducting follow-ups with clients, and submitting knowledge drafts to help improve support processes.
Top Skills:
Computer Science
Automotive • Software
As a Customer Operations Lead at Roadie, you will lead a team to ensure customer success for strategic accounts, resolving inquiries, optimizing processes, and enhancing service quality through collaboration and data analysis.
Software • Database
The Customer Training & Adoption Specialist will design and deliver customer training programs to enhance adoption and proficiency in Swiftly's solutions. Responsibilities include creating a dynamic curriculum, facilitating training sessions, leading internal enablement on new products, and developing educational resources to support customer engagement and satisfaction.
Business Intelligence • Consulting
The Proposal Specialist will support the Tidal Basin proposal services team by developing winning proposals, conducting competitive research, managing proposal content, and collaborating with various teams for effective proposal execution. Responsibilities include writing and editing proposals, creating compliance matrices, and maintaining proposal libraries.
Top Skills:
Adobe IndesignExcelMicrosoft PowerpointMicrosoft Word
Top remote Companies in San Francisco, CA Hiring Customer Success Roles
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