Top Remote Customer Success Jobs in Sacramento, CA

As a Customer Account Manager at Iterable, you will drive renewal and expansion strategies for existing clients, leveraging a deep understanding of the platform's capabilities. Responsibilities include managing contract renewals, upselling, developing strategic account plans, and collaborating with the Customer Success team to enhance client engagement and satisfaction. You will be measured on achieving renewal revenue goals and expanding client relationships.

The Senior Manager of Customer Success at SmarterDx will foster strong relationships with healthcare clients, ensuring their success with the SmarterDx platform. This role involves managing a portfolio of live customers, collaborating with cross-functional teams, and enhancing customer experiences through project management and communication.

The Customer Success Manager at Cordance will onboard customers, drive engagement through check-ins, manage renewals and mitigate churn risks, and identify growth opportunities. They will also educate clients on product features and collaborate with various teams to enhance the overall customer experience, while tracking critical customer metrics.

The Customer Success Manager at Yottaa will manage customer relationships, drive product adoption, create tailored success plans, advocate for product features, and address customer feedback while collaborating with renewal teams to enhance customer satisfaction and retention.

As an Onboarding Specialist, you will oversee the implementation of client websites, ensuring a smooth onboarding process. Responsibilities include collecting client information, coordinating with internal teams, providing training on CMS, and performing quality assurance checks to ensure client expectations are met.

The Customer Success Manager at DTEX will drive customer satisfaction and account growth for a portfolio of named accounts. Responsibilities include serving as the primary contact post-sales, assisting with product usage, fostering customer relationships, managing upsell opportunities, and providing training and support.

The Client Support Associate supports non-profit organizations by responding to client inquiries via calls, emails, and chats. Responsibilities include interpreting financial data, assisting with billing and budgeting, training users on products, and advocating for customer improvements.