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Top Remote Customer Success Jobs in Richmond, VA
Edtech
As a Customer Success Manager at ImPACT Applications, you will oversee school and sports accounts, ensuring customer satisfaction and retention through proactive engagement, digital campaigns, and data analysis. Your role includes managing a high volume of accounts, advocating for customer needs, and working closely with the marketing team to drive revenue retention and expansion.
Top Skills:
SalesforceTotango
Cybersecurity
The Manager of Customer Success for the Commercial segment will coach and develop a team, drive customer satisfaction, and ensure effective relationship management with mid-market B2B customers. Responsibilities include monitoring team performance, conducting meetings, and optimizing processes to improve efficiency.
Insurance • Security
The Insurance Verification Specialist at Evident ID will verify insurance information via phone calls, ensuring compliance and accuracy. Responsibilities include maintaining relationships with insurance stakeholders, data entry, and reporting on verification progress, all while fostering a professional image for the company.
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Software
The Enterprise Customer Success Manager at AppZen will manage customer relationships from adoption to renewal. Responsibilities include driving product utilization, optimizing configurations, advocating for product improvements, and presenting business value to executives. The role requires strong communication skills and experience with finance tech and enterprise relationships.
Software
As a Customer Success Engagement Manager, you will pitch and implement Zinier’s Field Service Platforms to enterprise customers. Your role involves managing projects, understanding customer needs, and presenting solutions that drive business value. You will collaborate with various stakeholders to ensure timely project delivery and evaluate complex problems to create implementable solutions.
Top Skills:
(None)
Edtech • Software
YiYiEnglish is seeking passionate teachers to provide quality English lessons online to students in China. Teachers will have stable class hours and a consistent schedule, allowing them to build long-term relationships with students. The role emphasizes a caring teaching philosophy and offers support throughout the application process and teaching experience.
Artificial Intelligence • Machine Learning
The Customer Success Manager will nurture and grow relationships with Arize customers, drive adoption of AI solutions, manage renewals and upsells, and identify growth opportunities. This role requires collaboration with the Customer Success Engineering team and effective communication to ensure customer satisfaction and healthy account management.
Top Skills:
AIMachine Learning
Healthtech
The Senior Device Specialist is responsible for high-volume patient interactions, device support, process improvement, and collaboration with teams to enhance patient outcomes. This role requires analyzing workflows and metrics to optimize patient satisfaction and reporting insights for strategic improvements.
Information Technology
The IT Helpdesk Intern assists with troubleshooting technical issues, documents solutions, analyzes user experiences, and reviews team performance data. The role focuses on improving user experience and implementing automation for productivity enhancement.
Software
The Technical Account Manager at Aravo manages customer relationships, ensuring they receive value from the company's vendor management solutions. Responsibilities include understanding customer objectives, articulating economic benefits, delivering workshops, and leveraging data for insights. The role requires strong technical knowledge and communication skills to support clients effectively.
Top Skills:
ConfluenceJIRAMs Office SuiteSalesforce
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Top remote Companies in Richmond, VA Hiring Customer Success Roles
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