Top Remote Customer Success Jobs in Richmond, VA
The Customer Support Representative will provide excellent customer service by resolving questions through various channels and collaborating with internal teams to improve support processes and workflows. Responsibilities include mastering the AcuityMD application, creating help center articles, and maintaining the internal knowledge base.
As an Ambassador for Open, you will build and engage a community around mindfulness practices. You'll share personal experiences, promote classes, and invite others to trial offers through your unique promo code. This role focuses on social media outreach and community engagement.
As a Growth Enrollment Specialist at Carda Health, you will drive growth in patient enrollment by handling inquiries, converting leads into program participants, managing subscription conversations, and improving operational processes collaboratively with internal teams. You will play a pivotal role in ensuring a smooth enrollment experience for patients and contribute to strategic initiatives that enhance the company’s growth.
As a Livestream Instructor at Varsity Tutors, you'll engage and teach students in various subjects via high-quality streaming. Your role includes utilizing interactive tools for a captivating learning experience while enjoying a flexible schedule and the ability to reach a global audience.
As a Customer Success Manager, you will ensure customers derive maximum value from Jungle Scout's platform. Responsibilities include managing renewals, driving upsell opportunities, providing customer onboarding and training, and analyzing customer engagement metrics to enhance the customer experience.
As a Customer Support Representative at Parsley Health, you will provide high-quality service to members via email, SMS, and phone. Responsibilities include onboarding calls, managing cancellations, assisting with inquiries about the program, and working closely with clinical and sales departments to ensure member satisfaction.
As a Client Experience Specialist, you will engage with consumers through various communication channels, help match them with financial advisors, schedule meetings, document user interactions in the internal CRM, and meet team targets while providing feedback to drive service improvement.
The Digital Support Specialist at Nymbus provides support for clients by monitoring applications and managing customer inquiries through various channels. This role involves solving issues, performing account maintenance, and ensuring compliance with Service Level Agreements, all while delivering excellent customer service in a remote contact center environment.
The Billing Specialist at Veracyte will manage health plan prior authorization, analyze medical billing and reimbursement cycles, and assist in administrative support. Responsibilities include processing cases, reviewing denials, maintaining files, and ensuring compliance with regulations while collaborating with finance and reimbursement teams.
The Enterprise Customer Strategist will manage complex sales cycles, develop strategic relationships with enterprise clients, conduct product demonstrations, and drive sales processes from prospecting to contract closure. The role requires strong collaboration with cross-functional teams and staying informed about industry trends to enhance strategies and meet sales targets.
Top remote Companies in Richmond, VA Hiring Customer Success Roles
See All
All Filters
No Results
No Results
