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Top Remote Customer Success Jobs in Portland, OR

GoodTime.io

Sr. Implementation Specialist (Contract)

9 Hours Ago

Remote

75 Employees

Senior level

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75 Employees

Senior level

Software

As a Senior Implementation Specialist, you will onboard new customers to ensure they effectively use GoodTime's products. This role involves leading project teams, training users, creating customer playbooks, and utilizing tools to track customer engagement and success metrics. Strong project management and the ability to simplify complex topics for various audiences are essential.

Top Benefits:

401-K

Company Equity

Company Outings

+18 More

Kotis Design

Scaled Customer Success Manager

9 Hours Ago

United States

Remote

201 Employees

70K-110K Annually

Mid level

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201 Employees

70K-110K Annually

Mid level

AdTech • Digital Media • Marketing Tech

The Scaled Customer Success Manager will manage high-volume accounts, ensuring smooth onboarding and customer satisfaction while identifying growth opportunities. The role involves upselling and cross-selling within existing accounts, using strategic communication and relationship-building skills to enhance customer engagement and retention.

Smartsheet

Technical Lead - Content Experience

10 Hours Ago

USA

Remote

3,321 Employees

80K-110K Annually

Senior level

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3,321 Employees

80K-110K Annually

Senior level

Productivity • Software

As a Technical Lead at Smartsheet, you will serve as a subject matter expert within a support pod, resolving technical issues and managing escalations. You will provide mentorship, oversee day-to-day operations, and collaborate with engineering to improve customer support processes. Your role includes a focus on improving customer and agent experiences, technical consulting, and ensuring the team meets service level agreements.

Top Benefits:

401-K

401-K Matching

Child Care Benefits

+62 More

Abnormal Security

Customer Success Manager, Mid-Market (Australia)

10 Hours Ago

Remote

175 Employees

Mid level

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175 Employees

Mid level

Security • Cybersecurity

The Customer Success Manager will act as the primary interface between customers and Abnormal's internal teams, ensuring customer satisfaction, driving platform adoption, and aligning on value objectives. Responsibilities include managing success plans, engaging with senior decision-makers, and providing product education.

EnergyHub

Client Success Coordinator - West

12 Hours Ago

Remote

160 Employees

65K-75K Annually

Junior

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160 Employees

65K-75K Annually

Junior

Greentech • Internet of Things • Software • Energy

As a Client Success Coordinator, you will assist the Client Success team in program launches and maintain client relationships, ensuring smooth day-to-day operations. The role involves effective communication with stakeholders, analyzing data for program success, and providing administrative support.

Top Benefits:

401-K

401-K Matching

Commuter Benefits

+29 More

Hightouch

Customer Success Engineer

12 Hours Ago

Remote

80 Employees

Junior

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80 Employees

Junior

Big Data • Information Technology • Software • Database • Analytics

The Customer Success Engineer will support enterprise customers by answering questions and ensuring they get value from the platform. This involves reading API documentation and understanding SaaS tools while collaborating across teams. The role demands strong organizational skills, a customer-centric approach, and the ability to manage multiple tasks in a fast-paced environment.

Top Benefits:

401-K

Commuter Benefits

Company Equity

+27 More

Nagarro

Trainee

13 Hours Ago

USA

Remote

19,994 Employees

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19,994 Employees

Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics

Company Description

👋🏼 We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18,000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new coll...

Nagarro

Trainee

13 Hours Ago

USA

Remote

19,994 Employees

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19,994 Employees

Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics

Company Description

Nagarro

Associate Principal Consultant, Hybrid Design

13 Hours Ago

USA

Remote

19,994 Employees

Apply

19,994 Employees

Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics

Company Description

10Pearls

Client Partner

14 Hours Ago

United States

Remote

1,400 Employees

Senior level

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1,400 Employees

Senior level

Agency • Artificial Intelligence • Fintech • Healthtech • Information Technology • Professional Services • App development

As a Client Partner at 10Pearls, you will leverage your extensive sales experience to grow new business and maintain relationships in the technology industry, particularly in financial services and healthcare. Responsibilities include prospecting, client advocacy, negotiating contracts, and supporting team initiatives for customer success.

Top Benefits:

401-K

401-K Matching

Company Outings

+40 More

Nutrafol

Customer Experience Associate (West Coast) - Future Openings

15 Hours Ago

United States

Remote

255 Employees

50K-55K Annually

Junior

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255 Employees

50K-55K Annually

Junior

Beauty • eCommerce • Healthtech

As a Customer Experience Associate at Nutrafol, you will provide empathetic customer support through calls and emails, escalate complex issues, assist customers in navigating the company website, and contribute to enhancing overall team efficiency.

Top Benefits:

401-K

401-K Matching

Commuter Benefits

+43 More

Superside

Customer Onboarding Consultant

16 Hours Ago

Remote

775 Employees

Entry level

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775 Employees

Entry level

Marketing Tech • Design

In this role, you will guide customers through their onboarding journey, tailoring the process to their specific needs. You will address customer concerns, monitor satisfaction, and collaborate with internal teams to ensure effective onboarding and foster strong customer relationships.